Store Manager

We're looking for a dynamic and results-driven Store Manager to take ownership of all aspects of store performance, from driving revenue and developing talent to delivering an exceptional customer experience. This is a high-impact role for someone who leads by example, thinks strategically, and thrives in a fast-paced retail environment.

What You'll Own

Business Performance

• Take full accountability for the store's financial outcomes, including sales, expense management, payroll, and loss prevention
• Set and pursue ambitious sales targets on a daily, weekly, and monthly basis
• Leverage P&L reporting and operational data to make informed business decisions
• Identify opportunities to grow revenue through clienteling, community outreach, and local marketing initiatives

Team Leadership & Development

• Build and sustain a high-performing team through proactive recruiting, intentional hiring, and ongoing coaching
• Deliver consistent, real-time feedback and structured performance conversations to keep the team growing
• Create clear development paths and prepare top performers for advancement
• Foster a positive, professional workplace culture where people feel motivated and accountable

Customer Experience

• Champion a service culture that turns shoppers into loyal, long-term clients
• Resolve customer concerns quickly and with genuine care
• Support and promote customer loyalty programs across the team

Operations & Merchandising

• Maintain rigorous standards in inventory management, stockroom organization, and shipping/receiving
• Oversee visual merchandising execution to reflect brand standards
• Ensure accuracy in promotions, markdowns, and POS processes
• Uphold all compliance requirements - company policies, and local, state, and federal regulations

What You Bring

• Proven experience leading a luxury retail team in a results-oriented environment
• Strong communication skills - whether on the floor, in writing, or across organizational levels
• A coaching mindset with the ability to develop people at all stages of their career
• Comfort with operational detail: reports, audits, inventory, scheduling, and HR documentation
• A community-oriented approach to business development

Why This Role - this is a full-ownership position - you'll have the autonomy to run your location like a business, backed by the support of a larger organization. If you're ready to lead, develop others, and drive meaningful results, we'd love to connect.