What are the responsibilities and job description for the Broadband Installation Technician position at Conexon?
Description
Conexon is a rapidly growing company working with Rural Electric Cooperatives to build advanced fiber to the home (FTTH) networks nationwide. We are currently looking for a Installation/ QC Technician to join the Conexon Connect operations team.
This role's primary responsibility is to install, maintain, and repair customer FTTX broadband and voice services. The technician will complete quality control functions for other installation technicians in the assigned area. They will also be responsible for maintaining inventory between technicians and warehouses throughout the territory. The Installation/QC Technician will typically install aerial and/or buried service drop cabling, ONTs, network interface devices (NID), and perform wiring for new or existing FTTX broadband, voice, and Special Circuit subscriber services.
Location: Lake Placid , FL and surrounding Area
Reports to: Service and Installation Manager
Department: Installation
FLSA Status: Non-Exempt
Job Type: Full-Time
Requirements
- Installing FTTX broadband service to residential and commercial customers.
- Assures customer services are restored after trouble ticket dispatch.
- Completing both interior and exterior cabling of fiber optic and category 6 ethernet cables.
- Completing quality control checks of other technicians.
- Assigning equipment and material to warehouses, technicians, and customers.
- Assuring proper inventory is maintained at each project location.
- Documenting assignment of inventory within inventory system.
- Complete requisitions within system for approval.
- Complete purchase orders within system for vendors and distributors.
- Track progress of feeder construction.
- Communicate with field personnel to assure inventory levels are sufficient.
- Negotiating with vendors to assure procurement.
- Reconciling inventory.
- Updating equipment associated with customers.
- Documenting process and procedure.
- Other duties as assigned by management
Qualifications:
- Highschool diploma required (College degree preferred).
- > 5 years’ experience in FTTX install implementation.
- NISC experience.
- Strong P.C. and Microsoft Office skills.
- Ability to use optical test equipment including fusion splicers and OTDRs.
- Ability to operate a forklift
- Safely operate a company vehicle.
- Strong communication skills
- Initiative to work remotely with limited supervision.
- Strong leadership skills.
- Physically able to lift 100 pounds.
Standard Company Benefits Include:
- Three (3) weeks of paid time off
- Comprehensive benefits package, including health, dental, and vision coverage
- Life insurance
- Short- term and long-term disability insurance
- Retirement benefits
Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon’s mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.
By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.