Manager, Executive Support

Detailed Job Description

Work Schedul

• eMonday – Friday 8am -5p
• mHybrid (2 days onsite) and Flex Schedule Availabl

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As the Manager, Executive Support at our client's Melbourne, FL location, you will be responsible for delivering consistent, high-quality executive and board support as an enterprise shared service reporting directly to the CEO. This role ensures clarity, accountability, innovation, and scalability across all executive assistant functions while continuously improving efficiency through process standardization and the intentional use of AI and automation tool

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. Manager, Executive Support Key Responsibilitie

• s Lead and maintain the executive support operating model, including service standards, procedures, playbooks, and role clarity across the organizatio
• n.Provide direct leadership to all Executive Assistants through coaching, performance management, development, and capacity plannin
• g.Optimize executive support by allocating Executive Assistant resources effectively, resolving conflicts or prioritization issues, and serving as the primary escalation poin
• t.Partner with the CEO to align executive support with enterprise priorities, organizational complexity, and evolving business need
• s.Drive modernization by identifying and implementing AI, Copilot, automation, and digital tools to reduce manual work and increase efficienc
• y.Oversee high‐level administrative support for executives, including complex calendar management, confidential correspondence, travel coordination, and meeting preparatio
• n.Coordinate agendas and logistics for executive team meetings, board meetings, all‐staff meetings, and off‐site event
• s.Ensure high-quality, consistent service delivery through documented standards, continuous improvement, and measurable gains in executive satisfaction and productivit

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. Manager, Executive Support Requiremen

• ts5 to 8 years prior executive support or oversight of administration tasks experience require
• d.Minimum of 3 years of leadership experience is require
• d.Expert proficiency in Microsoft Office (power point, excel, word, outlook and visio); ability to design and edit executive presentations and material
• s.Experience working with Boards of Directors preferre
• d. Strict confidentiality with sensitive information and professionalism require

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. Education and Traini

• ngTwo-year degree or equivalent experience require