Billing Manager (Onsite - Pawtucket, RI)

The Billing Manager will help oversee the billing process, ensuring accuracy and compliance while managing a

team of billing specialists and team leads. They review invoices, resolve billing inquiries, and work with other

departments to maintain a smooth billing cycle. Additionally, they are responsible for training, managing, and

motivating staff, as well as staying up to date on changes in billing regulations and practices.

DUTIES AND RESPONSIBILITIES:

• Management and Training: Manage and train billing specialists to ensure quality work output and
• maintain high standards.
• Compliance: Ensure compliance with billing regulations, practices, and technology updates.
• Staff Management: Manage a team of billing specialists, and team leads, including hiring, training,
• evaluation, staff meetings, and disciplinary actions.
• Customer Support: Provide guidance and support to Office Managers regarding billing inquiries and
• disputes.
• Client Support: Monitor Client Cashflow and AR.
• Efficiency and Accuracy: Ensure the timely and accurate processing of invoices and payments.
• Staying Updated: Keep abreast of changes in billing regulations, practices, and technology.
• Timecard Management: Review and approve timecards, time off, performance reviews, etc. in Workday
• (HRIS system).
• Recruitment: Assist with the recruitment and hiring process.
  
  

KNOWLEDGE, SKILLS, AND ABILITIES:

• Analytical and Problem-Solving: Excellent analytical and problem-solving skills to identify and resolve
• billing issues.
• Organizational and multi-tasking: Strong organizational and multitasking abilities to manage multiple
• tasks and deadlines.
• Attention to Detail: High attention to detail and accuracy in reviewing and processing invoices.
• Proficiency in Software: Proficiency in billing software systems and Microsoft Office, particularly Excel.
• Knowledge of Billing Processes: Understanding of billing regulations, compliance standards, and accounting principles.
• Leadership and Communication: Strong leadership, communication, and interpersonal skills to effectively help manage and motivate staff and interact with clients.
  
  

WORK EXPERIENCE, EDUCATION AND CERTIFICATIONS:

• HS Diploma or GED required
• Bachelor's degree in accounting, finance, or a related field preferred.
• 5 years of billing or accounting experience required.
• 3 years of management or supervisor experience required