Hospitality Manager

Conex RVA is seeking an experienced, energetic Venue Manager to lead day-to-day operations at our dynamic outdoor container park, hospitality and entertainment venue.

Conex is much more than a traditional restaurant or bar. Built around a unique outdoor container concept, our venue features multiple bars, River City Smash Burgers, flexible gathering areas and a large event footprint. Throughout the year, the property transforms to host private celebrations, corporate gatherings, ticketed events, live music, community programming, vendor markets, wellness events, family festivals and large-scale activations.

During the holiday season, Conex takes on an especially large themed winter presence, with immersive décor, seasonal programming and high-volume holiday events. The right manager must be excited to help execute these major transformations while maintaining strong daily operations and guest service.

The ideal candidate is a confident, hands-on leader who thrives in a fast-paced, nontraditional environment. This person should be equally comfortable leading a busy public service, overseeing a private event, coordinating with vendors and entertainment, and preparing the full property for ongoing activations.

Key Responsibilities

• Oversee daily venue, bar and guest-service operations
• Lead, support and hold front-of-house employees accountable
• Manage opening and closing procedures and shift reporting
• Coordinate staffing and operational needs for regular service, private events and large public activations
• Review event details and ensure the team is prepared for scheduled programming
• Serve as an onsite point of contact for event hosts, vendors, entertainers and production partners
• Help coordinate event setup, breakdown, guest flow, signage and use of venue spaces
• Support seasonal property transformations including Conex’s large winter and holiday activation
• Maintain a welcoming, organized and safe outdoor environment for guests and employees
• Monitor service standards, cleanliness, inventory and facility needs
• Address guest concerns professionally and make sound decisions in real time
• Communicate clearly with ownership, kitchen leadership and other department leads
• Support live music, festivals, markets, corporate events and other high-volume programming
• Ensure all ABC, safety and company policies are consistently followed

What We’re Looking For

• Previous restaurant, bar, entertainment venue or event-management experience
• Proven leadership experience in a fast-paced hospitality environment
• Strong communication, organization and problem-solving skills
• Ability to remain calm and decisive during high-volume services and large events
• Experience leading teams and maintaining clear performance expectations
• Comfortable working with event organizers, vendors, musicians, DJs and other teams
• Comfortable managing an outdoor venue through changing weather and seasonal demands
• Strong understanding of guest service and venue operations
• Availability to work evenings, weekends and special events
• Ability to remain active and on your feet for extended periods

Experience with Toast POS, 7shifts, private events, live entertainment or large-capacity venues is a plus.

The Right Fit

This role is best suited for someone who enjoys being at the center of the action. Conex has an energetic, social and community-driven atmosphere, and our programming can range from a relaxed afternoon gathering to a packed concert, immersive holiday experience or full-property activation.

We need a manager who can adapt quickly, lead with confidence and create a consistently strong guest experience—regardless of what Conex transforms into that day.

Benefits:

• Paid time off
• Paid training

Work Location: In person