Transfer Admissions Counselor I

Company Description

Concordia University Texas is a private, Christian liberal arts university located on a 437-acre nature preserve in Northwest Austin. The university provides undergraduate and graduate degree programs, including online options and an Accelerated Degree Program. Committed to faith, learning, and meaningful work, Concordia fosters a welcoming and supportive community that encourages professional and personal growth. The institution upholds a code of civility, inclusivity, and mutual respect in its interactions and digital spaces.

POSITIONS PURPOSE 

The Admissions Counselor I – Transfer supports Concordia University Texas’s transfer enrollment efforts by executing recruitment and outreach activities within an assigned territory and student population, including transfer student-athletes. This role focuses on relationship-building, student advising, and consistent follow-up to guide prospective transfer students through the admissions process.

The Admissions Counselor I represents Concordia Texas to prospective students, families, community colleges, athletic programs, and community partners, providing accurate information and a student-centered experience aligned with the University’s mission and values.

JOB DUTIES & ESSENTIAL POSITION FUNCTIONS

Recruitment & Outreach

• Conduct recruitment activities within assigned markets, including community colleges, public schools, athletic programs, churches, and community organizations
• Support transfer student-athlete recruitment by working collaboratively with Athletics staff and the transfer admissions team
• Participate in recruitment events such as transfer fairs, campus visits, athletic visits, classroom presentations, and orientation programs
• Execute electronic communications, outreach campaigns, and follow-up with prospective transfer students
• Maintain consistent and timely follow-up with inquiries and applicants to support enrollment goals

Advising

• Assist prospective transfer students, families, and applicants with admissions requirements, transfer guidelines, financial aid processes, and next steps
• Provide general academic guidance related to transfer pathways and institutional requirements
• Support transfer student-athletes by communicating admissions processes and coordinating with appropriate campus partners

Enrollment Support

• Support the transfer admissions team in meeting enrollment goals through effective territory management and student engagement
• Prepare and distribute admissions materials and application information
• Track recruitment activity and student progress in SIS and CRM systems

Performance & Accountability

• Meet or exceed assigned enrollment, application, and conversion goals for the transfer population
• Actively manage an assigned recruitment territory and student pipeline to drive enrollment results
• Track progress toward goals using CRM and SIS tools and adjust outreach strategies as needed
• Participate in regular performance check-ins, goal reviews, and data-informed conversations with Admissions leadership
• Demonstrate consistent follow-through, responsiveness, and accountability in meeting deadlines and enrollment benchmarks

Administrative & Team Support

• Maintain accurate records, notes, and communications in CRM and SIS systems
• Complete administrative tasks such as expense reports, scheduling, and document management
• Assist the Assistant Director of Transfer Admissions and team members with projects and recruitment initiatives as assigned

Other Duties

• Perform other duties as assigned in support of the Admissions Office

Qualifications

• Bachelor’s degree required, or a combination of education and related experience
• Minimum of one year of customer service, sales, or student-facing experience
• Experience working with transfer students or athletics recruitment preferred but not required
• Bilingual in Spanish strongly preferred
• Ability to work cooperatively and effectively as part of a team
• Strong organizational and time-management skills
• Effective written and verbal communication skills
• Working knowledge of print, web, and social media platforms
• Willingness to learn and use SIS and CRM database systems
• Ability to work in a performance-based environment with defined goals, metrics, and deadlines
• Ability to articulate and model the Concordia University Texas’ mission, vision, and values
• Commitment to encouraging and supporting diversity, inclusion, and equity as a key component of becoming the premier university where the adventure of faith, learning, and life-changing experiences leads to meaningful work