What are the responsibilities and job description for the Inside Software Sales Consultant position at Concordia Publishing House?
Inside Software Sales Consultant – St. Louis, MO
Concordia Publishing House (CPH) | Concordia Technology Solutions (CTS)
Full‑Time | In‑Person
Sell Meaningful Software That Supports the Church
If you're an inside sales professional who enjoys consultative selling, and you're motivated by work that makes a real difference, this role may be an excellent fit.
As a Software Sales Consultant with Concordia Technology Solutions (CTS), you'll work directly with pastors, church administrators, and ministry leaders to help them choose software that strengthens ministry operations and member care. Your work supports Concordia Publishing House's mission to serve the Church with Christ‑centered resources and service.
This role is ideal for someone who wants to grow their sales career while working in a mission‑driven environment. It is a full‑time, hourly position that offers competitive pay commensurate with experience, plus a performance-based commission plan.
Why Join Us?
CTS offers a rare combination of sales skill‑building, purpose, and stability:
- Mission‑Driven Work – Your sales directly support LCMS congregations
- Professional Growth – Develop strong consultative and software sales skills
- Supportive Team Culture – Collaborative, respectful, and values‑based
- Clear Impact – Help churches solve real, meaningful challenges
- Strong Benefits & Work‑Life Balance – Competitive pay, benefits, and leadership support
What You'll Do (Day to Day)
You'll manage the full sales process for assigned leads and customers:
- Conduct inbound and outbound sales calls with pastors and church staff
- Ask thoughtful questions to assess ministry and technology needs
- Recommend the best CTS software solutions for each congregation
- Deliver live virtual product demonstrations and responsibly close sales
- Maintain accurate records in HubSpot (or similar CRM)
- Follow up with customers to support renewals and long‑term relationships
- Support sales and marketing initiatives as needed
- Provide initial product training during trial periods
- Maintain working knowledge of CTS software, including Church360°®, Shepherd's Staff®, Lutheran Service Builder®, and related tools
What We're Looking For
We're looking for a service‑oriented sales professional who is comfortable with both technology and ministry settings:
- 1 year of telephone or inside sales experience
- Demonstrated ability to move prospects from interest to close
- Experience selling software or conducting live product demos preferred
- Strong communication skills (phone, video, and written)
- Comfort using CRM systems (HubSpot preferred)
- Solid organizational and follow‑up skills
- Willingness to learn church‑focused software and customer needs
- Comfort working in an LCMS / church‑serving environment (LCMS background is helpful but not required)
Benefits
CPH offers a comprehensive, competitive benefits package, including:
- Competitive hourly pay commensurate with experience, plus a performance-based commission plan.
- 401(k) with employer match
- Medical, dental, vision, and life insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Paid time off and parental leave
- Professional development and tuition reimbursement
- Employee assistance program and employee discounts
- Retirement plan and referral program
Be Part of Something Bigger
When you join Concordia Technology Solutions, you're joining a team that exists to serve the Church. Your work helps congregations operate more effectively freeing them to focus on ministry, service, and sharing the hope of Christ. This is sales work with purpose.
Salary : $22 - $27