What are the responsibilities and job description for the Office Manager position at Concord Woods Dental Group?
Dental Office Manager
We are seeking a Dental Office Manager to join our staff at Concord Woods Dental Group. If you're a proven leader with a positive disposition, we'd love to connect and share more about our non-corporate practice, Concord Woods Dental Group. As a company, we empower our Practice Manager to own their level of success which includes scheduling, hiring, production, and collections that support profitability. As the leader, you will continue to build an all-inclusive collaborative culture within our practice.
Schedule: Monday-Thursday; occasional Fridays.
Dental Office Manager Perks:
- We care about work / life balance
- Comprehensive support team to back you up
- Quality compensation
- Eligibility for benefits including Medical, Dental, Flexible Spending Account, & 401(K)
Responsibilities:
- Strive to provide a superior patient experience
- Support patients within presenting treatment plans
- Educates the patient regarding insurance benefits and affordable payment options including third-party patient financing
- Scheduling to patient clinical needs
- Collect co-payments and verify insurance coverage
- Schedule and confirm patient appointments.
- Respond to patient billing or financial inquiries
- Collect and post payments and record receipts.
- Balance nightly deposits and complete credit card processing
- Follows-up with the patient between visits for non scheduled, canceled, or missed appointments
- Act with urgency to resolve any patient dissatisfaction
- Excellent organizational skills to effectively handle multiple tasks
- Champion company initiatives such as Adit, Recallmax, Aging, and Abella
Qualifications:
- 1-2 years of Dental office management experience
- Excellent verbal and written communication
- Well versed in dental terminology and procedures
- Denticon Software Experience
- Maintains a positive, collaborative, and supportive disposition with team and patients
- Understands and complies with HIPAA and HITECH Act of 2009
6OM0196
Work Location: In person