Office Manager

We are seeking a Dental Office Manager to join our staff at Concord Woods Dental Group. If you're a proven leader with a positive disposition, we'd love to connect and share more about our non-corporate practice, Concord Woods Dental Group. As a company, we empower our Practice Manager to own their level of success which includes scheduling, hiring, production, and collections that support profitability. As the leader, you will continue to build an all-inclusive collaborative culture within our practice.

Schedule: Monday-Thursday; occasional Fridays.

Dental Office Manager Perks:

• We care about work / life balance
• Comprehensive support team to back you up
• Quality compensation 
• Eligibility for benefits including Medical, Dental, Flexible Spending Account, & 401(K)

Responsibilities:

• Strive to provide a superior patient experience
• Support patients within presenting treatment plans
• Educates the patient regarding insurance benefits and affordable payment options including third-party patient financing
• Scheduling to patient clinical needs
• Collect co-payments and verify insurance coverage
• Schedule and confirm patient appointments.
• Respond to patient billing or financial inquiries
• Collect and post payments and record receipts.
• Balance nightly deposits and complete credit card processing
• Follows-up with the patient between visits for non scheduled, canceled, or missed appointments
• Act with urgency to resolve any patient dissatisfaction
• Excellent organizational skills to effectively handle multiple tasks
• Champion company initiatives such as Adit, Recallmax, Aging, and Abella

Qualifications:

• 1-2 years of Dental office management experience
• Excellent verbal and written communication
• Well versed in dental terminology and procedures
• Eaglesoft or Dentrix Experience
• Maintains a positive, collaborative, and supportive disposition with team and patients
• Understands and complies with HIPAA and HITECH Act of 2009