What are the responsibilities and job description for the Hotel Front Office Manager-Renaissance Raleigh Hotel position at Concord Hospitality?
Description
Renaissance Raleigh Hotel is seeking an expereinced hotel Front Office Manager to lead our guest services team.
This leadership role is responsible for ensuring superior guest satisfaction, upholding product quality standards, and managing front desk operations according to brand standards. The ideal candidate is a hands-on leader who creates a welcoming atmosphere for guests and inspires their team to deliver exceptional service.
As a Concord Leader you will be responsible to:
Key Responsibilities:
Qualifications:
Benefits
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:
“We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Qualifications
Marriott FSPMS Systems is a PLUS
Behaviors
- Leader: Inspires teammates to follow them (Preferred)
- Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
- Functional Expert: Considered a thought leader on a subject (Preferred)
- Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
Motivations
- Preferred
Goal Completion: Inspired to perform well by the completion of tasks
- Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Experience
- Required
2 years:
Marriott FSPMS Systems is a PLUS
Equal Opportunity Employer
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