CUA Well-Being Specialist

General Description:

This position is key to ensuring medical needs of children are met. The role will act as a support to CM team in obtaining and reviewing vaccination records, medical/dental/specialist records; acts as a liaison with the DHS Health Management Unit and ensures all children in placement have medical coverage; supports the Prevention team with community efforts, emergency coverage, and other responsibilities as assigned.

Duties and Responsibilities:

• Ensure that children and youth have medical insurance.

• Review new case lists for children in care who will need insurance activation, birth certificates, vaccination/medical records, or other related supports

• Review internal and external audits to identify children who are missing vaccination/medical records, birth certificates, BHI or other related documents.

• Act as a liaison between CUA Case Management and DHS Health Management Unit • Ensure tracking of all Wellbeing requests as well as timely follow up with both DHS and CUA CM

• Participate in multidisciplinary meetings or conferences as appropriate • Be familiar with and follow DHS CUA Practice Guidelines as well as any published changes and additions to same.

• Utilize Strengthening Families framework in the performance of duties. • Maintain high degree of efficiency and organization, responding accurately and professionally to high volume of emails and requests

• Maintain confidentiality and ensure HIPPA compliance. Ensure that information concerning families is not accessed or disclosed except in the performance of duties and as allowed by law.

• Immediately report to supervisor any concerns about the safety of children or youth in the household or placement facility.

• Complete all paperwork and other documentation timely, accurately, and in accordance with the DHS CUA Practice Guidelines.

• Maintain compliance with all applicable laws, regulations, and bulletins issued by the Department of Public Welfare (DPW) Office of Children Youth and Families. Abide by the Social Work Code of Ethics.

• Able to work a flexible schedule to meet the needs of children, youth, and families and to cover emergencies.

• Consult with DHS Nurses, when necessary.

• Consult with the DHS Medical Eligibility Unit (MEU) and the DHS Health Management Unit (HMU) as needed to ensure continuity of medical insurance and care.

• Other duties as assigned.

Other Skills:

• Proficiency in English and Spanish preferred

• Strong organizational and time management skills

• Familiarity with the dynamics of diverse populations in low-income areas

• Demonstrated written and oral communication skills.

• Demonstrated ability to work independently and as part of a team.

• Ability to set priorities in critical situations.

• Culturally sensitive to the needs and diversities of multi-cultural communities

• Knowledge of community resources

• Practices good customer service skills in all working relationships

• Strong interpersonal skills, respectful, and courteous nature

• Knowledge of social services, child welfare and family systems services

• Able to work independently, demonstrating good judgment and prioritizing.

• Must be accurate and detail oriented.

• Ability to maintain a high degree of discretion dealing with confidential information

Qualifications

• A high school diploma or equivalent is required; an associate degree or higher is preferred; an equivalent of education and experience is to be considered.

• Five years of operational experience or facilities management experience required

• Valid Driver’s License

• Flexibility to travel to and from Concilio properties during, before, and after shifts.

• On-Call availability/ Ability to work onsite and remotely, as needed

• Must have a valid driver's license and insurance, be able to travel, and be flexible.

• Facility certification and OSHA certifications Required

Experience

• Creative problem-solver, an excellent communicator, and a strong work ethic.

• Strong attention to detail and the ability to sound judgment and proactively plan and implement.

• Ability to prioritize, manage, and execute numerous projects simultaneously; proven track record of delivering specific tasks and meeting deadlines.

• Professional demeanor in communicating and representing the organization; excellent communication and interpersonal skills; a positive and flexible approach to collaborating as part of and across diverse teams and functions.

• Excellent management, organizational and administrative skills

Physical Demands

The physical demands require this position to frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, talk, or hear. The employee is occasionally required to sit. The employee must frequently lift and move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception.

Work Environment

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and humid conditions, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, the risk of electrical shock, and vibration. The noise level in the work environment is usually moderate to occasionally loud.

Salary : $21 - $22