What are the responsibilities and job description for the QA Analyst - Retail POS Testing (Oracle Retail POS Preferred) position at Conch Technologies Inc?
QA Analyst – Retail POS Testing (Oracle Retail POS Preferred)
Location: Quincy, MA Hybrid (4 Days Onsite)
Type: 6 Months
We are seeking a QA Analyst with strong Retail POS testing experience to join our Quality Assurance team. This role will focus on testing Oracle Retail POS applications and validating retail business processes, system integrations, and customer-facing functionality. The ideal candidate will have experience with manual testing, defect tracking, and retail store operations.
Responsibilities- Develop and execute test cases for functional, integration, regression, smoke, and UAT testing.
- Test retail POS workflows including sales, returns, exchanges, promotions, loyalty programs, gift cards, inventory lookup, and payment processing.
- Perform end-to-end testing across POS, ecommerce, merchandising, inventory, and customer systems.
- Create and maintain regression test suites and support release testing activities.
- Log, track, and manage defects using Jira and Zephyr.
- Work closely with developers, business analysts, project managers, and business users to resolve issues.
- Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
- Support UAT activities and coordinate testing with business stakeholders.
- Validate production fixes and assist with issue triage.
- Maintain QA documentation and follow established testing standards.
- 4 years of Software QA testing experience.
- 3 years of Retail POS testing experience.
- Hands-on experience testing Oracle Retail POS or similar retail POS platforms.
- Strong understanding of retail business processes such as promotions, returns, exchanges, inventory, loyalty, and payment processing.
- Experience with Jira, Zephyr, and Agile/Scrum methodologies.
- Ability to create detailed test plans, test cases, and defect reports.
- Strong analytical, troubleshooting, and communication skills.
- Experience with Oracle Retail Xstore POS, Oracle Customer Engagement (CE), or related Oracle Retail applications.
- Experience testing POS hardware including barcode scanners, receipt printers, payment terminals, cash drawers, and pin pads.
- Knowledge of SQL, REST APIs, and Postman.
- Exposure to automation testing tools such as Selenium, Playwright, Cypress, xUnit, or NUnit.
- Ecommerce testing experience.