Demo

Customer Service Advisor (Airbnb team)

Concentrix
Concentrix Salary
Home, KS Full Time
POSTED ON 4/16/2026
AVAILABLE BEFORE 6/9/2026
(ENG)

We are looking for Customer Support Specialists who are ready to grow and develop together with our AirBnB teams.

As one of us, we want you to feel like you're in the right place, so we offer you:

  • A job you can do remotely from the comfort of your home
  • A computer, monitor, and the small equipment you'll need to do your work
  • A temporary contract 6 month (with possibility to extend)
  • A salary of 1214,11 Eur/gross
  • $150 travel coupon from Airbnb every 12 months to fuel your travel needs.
  • A good health insurance which includes gym and dentistry
  • Paid mobile phone bill
  • Bonuses based on performance up to 100 eur/month
  • Actual growth opportunities
  • Supportive and fun coworkers

What you will be expected to do is answer customer inquiries via text or phone in Russian & English and come up with solutions in cooperation with your Team Manager. These can be related to bookings, cancellations, or other lodging-related queries. You'll work in 8 hour long shifts, ranging from 9:00 to 23:00 from Monday to Sunday, giving you a better chance to manage your free time.

We think we'll be a great match if you're fluent in Russian and English.

If that sounds like you, all you'll need to do is complete our recruitment process which consists one interview in English with our Recruiter and second, shorter interview with our Team Manager in Russian language. And, finally, a reference clear criminal background check if offer is made.

We will appriciate if you can send in your application in English! 👋

(LV)

Vakance: Klientu apkalpošanas speciālsists (Airbnb komandā).

Meklējam jaunus kolēģus, kas vēlas pievienoties Concentrix Latvia un ir gatavi uzsākt savu karjeru ar mūsu Airbnb komandu! 🌟

Pievienojoties mūsu komandai Tu saņemsi,

  • Iespēju izvēlēties strādāt no mājām vai arī no biroja Rīgā (Raiņa bulvāris 11),
  • Darba izpildei nepieciešamo (dators, monitors utt.)
  • Darba līgumu uz 6 mēnešiem (ar iespēju pagarināt)
  • Atalgojumu 1214,11 Euro / Bruto, kā arī kuponu no Airbnb, $150 vērtībā, ik pēc 12 mēnešiem
  • Veselības apdrošināšanu (iekļauta zobārstniecība, ārstnieciskās masāžas, sports)
  • Apmaksātu privāto ikmēneša telefona rēķinu
  • Piemaksas par labi padarītu darbu (līdz 100,- Euro / bruto mēnesī)
  • Karjeras izaugsmes iespējas
  • Un protams, foršus kolēģus

Kas būs jādara Tev? Jāatbild uz ienākošajiem telefona zvaniem un e-pastiem. Saziņa ar klientiem notiek krievu vai angļu valodā (atkarīgs no tā, kāda valoda tiek izvēlēta, kad klients vēlas sazināties ar Airbnb atbalsta komandu).

Darbinieka galvenais uzdevums ir sniegt atbalstu uz dažādiem jautājumiem, saistībā ar rezervācijām, atcelšanām vai citiem jautājumiem, kas ir saistīti ar Airbnb pakalpojumiem.

Darbinieki strādā 8 stundu maiņās, laika posmā no 09:00 līdz 23:00, no pirmdienas līdz Svētdienai (pilnas slodzes darbs 5 dienas jeb 40h nedēļā).

Mūsu prasības ir ļoti labas krievu valodas prames (gan rakstiski, gan mutiski) un labas angļu valodas zināšanas.

Mūsu atlases proces: telefona intervija, intervija ar atlases speciālistu (angļu valodā) un īsa tikšanās ar komandas vadītāju (krievu & angļu valodā), ja atlases process ir tiktāl bijis veiksmīgs, kandidātam arī būs jāatsūta rekomendācija no iepriekšējā darba devēja. Ja tiks izteikts darba piedāvājums, kandidātam būs jāpasūta un jāuzrāda izziņa par nesodāmību.

Gaidīsim Tavu pieteikumu angļu valodā!👋

Salary : $150

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