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Program Director-(DHS) Casa Hope

Comunilife Inc
Queens, NY Full Time
POSTED ON 3/21/2026
AVAILABLE BEFORE 4/21/2026
Comunilife Inc is looking for a  Program Director for its Casa Hope Families Shelter program. As a member of the Comprehensive Case Management (CCM) Team, The Program Director is responsible for  daily administrative and clinical oversight of social services program operations including staff supervision and  collaboration with on-site building manager at the Casa Hope Program. The Program Director is responsible for  daily program operations, working with funders, data collection and reporting, meeting all government  regulations and deliverables, quality provision of services, and budget management. The Program Director will  lead the team in proving a full range of case management services as well as medical, psychiatric, recreational  and housing focused activities. The primary goal is to help individuals achieve stable permanent housing and  connect them with appropriate services. This position is eligible for Comunilife's generous benefits and paid time off package.
 
Essential Duties
 
  • Conduct individual and group clinical supervision; supervise Assistant Program Director,  Administrative Assistant, Housing Specialists and other staff  
  • Responsible for the recruitment, training, and supporting of social service staff: corrective actions as  needed 
  • Responsible for developing and managing program budget 
  • Work with organization leadership and departments throughout Comunilife to ensure quality provision  of services in a safe and stable environment 
  • Meet and exceed contract deliverables, work with DHS and other government bodies to ensure  attainment of contractual obligations and compliance 
  • Ensure ongoing staff training on client care issues, agency policies, best practices, and arrange for  outside training as needed 
  • Liaison with on-site and off-site medical and psychiatric providers 
  • Respond to and manage crises as needed 
  • Work closely with DHS and other funders to achieve deliverables, adhere to all regulations and  standards, and maintain/increase funding  
  • Complete funder reports on an ongoing and timely basis 
  • Facilitate standardization of program policies and procedures, including orientation and onboarding  materials Prepare for all internal and external audits, including creating, executing and reviewing  Corrective Action Plans  
  • Ensure quality service provision including the utilization of evidenced based practices for client  centered services 
  • Facilitate implementation of standardization of data collection methods, tracking, analysis and reporting  of data. Use data analysis to adjust programming as needed. 
  • Ensure data management is tied to funder deliverables, housing, Social Determinants of Health, and  health outcomes 
  • Collaborate with Building Manager, Security, Food Service, and Maintenance companies to ensure  safety of all residents in a well maintained environment
Qualifications:
Education and Experience Requirement(s) 
  • LMSW /LCSW or LMHC strongly preferred, Master's Degree in related field may be considered with  significant relevant experience 
  • Experience with recent immigrant population and asylum refugees required 
  • Management/Supervisory experience required 
  • Experience with transitional or supportive housing required. Excellent communication skills; computer  literacy. Bilingual (English/Spanish) a plus.
Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Salary : $80,000 - $90,000

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