Demo
Salary Resume Critique Job Openings

Help Desk Specialist

Comtech Global, Inc
Columbus, OH Contractor
POSTED ON 11/25/2025 CLOSED ON 12/24/2025

What are the responsibilities and job description for the Help Desk Specialist position at Comtech Global, Inc?

Direct client - Helpdesk Analyst, Columbus, OH

Interviews will be onsite. Location TBD after candidate screening.

Candidates will work onsite in Franklin or Madison County.

Job Description:

Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system.

Troubleshoots hardware and/or software issues independently in workstation support, desktop support, business continuity, information security, network connectivity knowledge of MS Office (O365) and use of ticketing system software.

Skill Required / Desired Amount of Experience

  • Professional experience working with computers in a Help Desk/Support role - Required 1 Years
  • Professional experience in a customer service-related role, providing phone and video support for users with varying levels of technical expertise Required- 1 Years
  • Strong Customer Service Skills Required 1 Years
  • Previous experience with ServiceNow Highly desired 1 Years
  • CompTIA A Certification Highly desired 1 Years

Information Technology Help Desk
Robert Half -
Marysville, OH
View Job Details
Help Desk Engineer
Lensa -
Westerville, OH
View Job Details
Help Desk Analyst
Robert Half -
West Jefferson, OH
View Job Details

Hourly Wage Estimation for Help Desk Specialist in Columbus, OH
$24.00 to $29.00
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Help Desk Specialist?

Sign up to receive alerts about other jobs on the Help Desk Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$70,114 - $86,563
Income Estimation: 
$109,702 - $143,233
Income Estimation: 
$150,767 - $193,289
Income Estimation: 
$45,792 - $56,381
Income Estimation: 
$54,256 - $67,602
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Comtech Global, Inc

Network Operations Center Support Specialist
Apply
  • Comtech Global, Inc Harrisburg, PA
  • Job Title: NOC Communications Specialist (Level 1 Support) Location: Harrisburg, PA Remote/Onsite | After-Hours & Weekend Coverage Full-time, 37.5 hour per... more
  • 13 Days Ago
Head of Artificial Intelligence
Apply
  • Comtech Global, Inc Georgia, GA
  • Role:- Artificial Intelligence Architect Location:- Atlanta, GA 1. GenAI Architecture Expertise o Demonstrated experience as a Generative AI Architect, wit... more
  • 16 Days Ago
Desktop Support Technician
Apply
  • Comtech Global, Inc Harrisburg, PA
  • Job Title: Desktop Support Technician Location: Harrisburg, PA (Onsite) Start Date: ASAP Interview Type: Virtual (Microsoft Teams – Video Enabled) Job Over... more
  • 6 Days Ago
Intune Administrator
Apply
  • Comtech Global, Inc Columbus, OH
  • Product Specialist 5 – Intune Administrator (Consultant) Location: Columbus, OH Work Type: Hybrid (Periodic onsite presence required) Experience Required: ... more
  • 6 Days Ago
View More Jobs at Comtech Global, Inc

Not the job you're looking for? Here are some other Help Desk Specialist jobs in the Columbus, OH area that may be a better fit.

HELP DESK SPECIALIST
Apply
  • REVOLUTION MORTGAGE Westerville, OH
  • Job Details Job Location : Westerville, OH Position Type : Full Time Salary Range : Undisclosed Description The Role. Let’s make moves! We are looking for ... more
  • 2 Months Ago
HELP DESK SPECIALIST
Apply
  • T2 FINANCIAL LLC Westerville, OH
  • The Role. Let’s make moves! We are looking for a Help Desk Specialist to join the Revolution and create a meaningful and collaborative lending experience f... more
  • 7 Days Ago
View More Jobs

AI Assistant is available now!

Feel free to start your new journey!