Emergency Management & Operations Analyst

Summary:

• This position provides specialized support and advisory services to the Administrative Division within the Enterprise Emergency Operations Group (EEOG) which is a shared service for the EEOG. The Administrative Division centralizes and delivers essential administrative, operational, and strategic assistance to key organizational departments, including Emergency Management, Security Services, Business Continuity, and the Risk Information & Intelligence Center (RIIC).
• This role focuses on optimizing processes, enhancing service delivery, and ensuring alignment with organizational goals to improve efficiency, reduce redundancies, and support resilience across these critical areas.
• This position will utilize the skills and knowledge of the industry’s best practices to assess and make recommendations to the internal and/or external stakeholders during the implementation of Security Service projects.

Major Responsibilities:.

Quality

• Lend subject matter/ technical support for all stakeholders regarding industry best practice techniques that will enhance programs.
• Ensure the Security Service projects are supported while adhering to organizational standards and procedures.
• Assist with the development and implementation of EEOG strategies, policies and procedures tailored to the needs of Emergency Management, Security Services, Business Continuity and the RIIC. This includes assessing current models and recommending improvements for better integration and performance during project implementation.
• Ability to manage challenging and wide-reaching decisions, address unique problems, and balance the interests of all appropriate stakeholders and regulatory agencies.

Service:

• Possess excellent written and oral communication and negotiation skills that foster strong working relationships across a large team and group of stakeholders.
• Utilize strong analytical skills with attention to detail. Experience in process improvement methodologies is preferred (e.g., Lean and/or Six Sigma).

People

• Work closely with leaders and teams within Enterprise facilities to understand their requirements and provide guidance on shared resources, tools, and best practices.
• Contribute to initiatives involving the migration or enhancement of shared services, including automation, digitalization, and performance tracking.

Growth

• Support the Administrative Division by identifying and tracking project milestones and roadblocks for delivery, preparing reports, and recommending adjustments to meet the needs of each facility.
• Provide training support and knowledge transfer to Administrative Division colleagues and supported departments within the EEOG to foster a culture of continuous improvement.

Finance

• Develop program recommendations for each service based on allotted project budget.
• Performs other duties as assigned
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Education & Experience:

• Bachelor's degree in a related field - Preferred

OR

• 3 years of experience in a healthcare security, safety or emergency mgt. leadership role that includes experience navigating large projects - Preferred

Licenses, Certifications, & Training:

• Healthcare Security, Safety and/or Emergency Mgt certification/s - Preferred
• Lean, Six Sigma, or Project Management certification/s - Preferred

Knowledge, Skills, Abilities, Behaviors - Required

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and company .
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of company.
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of company by challenging others to excel and hold themselves and others accountable for achieving results.