Demo

Portfolio Services Manager II

Computershare U.S.
Charlotte, NC Full Time
POSTED ON 5/10/2026
AVAILABLE BEFORE 7/4/2026
Job Description

Location: Charlotte, NC or Minneapolis, MN (Hybrid)

In this position, you’ll be based in the Charlotte, NC or Minneapolis, MN office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.  

Do you bring trusted experience to Computershare Corporate Trust? Do your strengths consist of strong analytical skills with high attention to detail and accuracy, excellent verbal, written, and interpersonal communication skills, ability to independently perform tasks within the Analytics lines of business?

If you’re a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you!   

A role you will love

The Portfolio Services Manager II is responsible for the overall management and administration of moderately complex deals/portfolios which could span multiple clients and products. Deal structures typically include esoteric concepts and active portfolio management. Coordination with internal teams, external counsel, and clients in connection with new business opportunities, amendments, and terminations may also be required.

Some of the key responsibilities for this position may include:

  • Administer and manage assigned deals, including actively managed portfolios with daily, time sensitive activity.
  • Ensure portfolio and trade activity is processed accurately, timely and in accordance with client instructions and contractual agreements.
  • Ensure cash and asset positions are updated daily within internal systems and tied out with clients.
  • Act as primary point of contact for client communication and apply product knowledge to independently investigate and respond to routine client inquiries and requests.
  • May assess unique requests and negotiate an agreeable completion timeframe for all stakeholders.
  • Liaise with deal stakeholders and internal or external parties to promptly resolve all trade, funding, asset transaction or reporting issues.
  • Be competent in core systems and assist with training junior team members and answering questions.

The role will assist with contract review and negotiation identifying potential risks with operational requirements and proposing mitigating strategies to safeguard the company’s and our clients assets.

What will you bring to the role?

  • 7 years of experience in one or a combination of the following: Corporate Trust, Financial Services, Account Management, Structured Finance. A four-year degree or military experience may offset one year of required experience.
  • Bachelor’s Degree
  • Corporate Trust Experience
  • Relationship/Account Management
  • Ability to work independently, make decisions, and instruct others
  • Excellent verbal, written and interpersonal communication skills
  • Proficiency in reading and interpreting complex legal documents
  • Strong math aptitude
  • Ability to navigate multiple computer systems and applications
  • Effective organizational, multi-tasking and prioritizing skills
  • Solid PC skills including proficiency with MS Excel
  • Ability to work in high pressure and time sensitive environment
  • Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs and recommending solutions
  • Critical thinking and problem-solving skills
  • Strong analytical skills with high attention to detail and accuracy
  • Experience completing tasks in a timely and efficient manner with excellent attention to detail
  • Ability to interact with all levels of an organization

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

Compensation. The typical base pay range for this role is $81,000- $120,000. This base pay is a national average and may not be applicable to all locations

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About The Team

We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

Salary : $81,000 - $120,000

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