What are the responsibilities and job description for the IT Technician (Tier 2) — Managed Services | Auburn/Roseville/Sacramento position at ComputerEZE Network Specialists?
ComputerEZE is a 30-year-old family-owned MSP supporting small-business clients across Placer, Nevada, and Sacramento counties. We're mid-transition from break/fix to managed services, with a stack rebuilt to match. Processes are still being built, which means you'll help shape them rather than inherit them.
You'll be doing: helpdesk and escalated tickets, M365/Entra administration, endpoint deployment and imaging, UniFi and small-business network configuration and management, onsite visits to client's offices, writing documentation as you go.
Requirements: 2 years in an MSP or internal IT role; working knowledge of Microsoft 365 admin, Windows endpoints, DNS/DHCP/VLANs, and Active Directory; a clean driving record and reliable vehicle; the ability to explain technical problems to a non-technical client.
Nice to have: RMM/PSA experience, UniFi, Intune, PowerShell, hospitality or professional-services clients, CompTIA/Microsoft certs. CMMC, ITAR, or other compliance framework familiarity is highly valued.
What's important to us: punctuality and consistency, strong documentation, exceptional communication, self-starter with the ability to work independently and with limited supervision, and strong problem-solving skills.
We offer: $30-$40/hour depending on demonstrated experience, mileage reimbursement, and direct exposure to security architecture most techs don't touch until senior level.
Job Types: Full-time, Part-time
Pay: $30.00 - $40.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $30 - $40