Disposition Lead III

Overview

Job Title: Disposition Lead III
Location: Waterbury, CT
Job Type: Hourly Consultant
Hours: 40 per week (M-F, 8am – 5pm)
Pay: $25.00/hour

Essential Functions:

• Serve as the onsite point of contact during Xerox implementations.

• Lead Xerox carriers, third-party installation resources, analysts, and trainers.

• Coordinate equipment delivery, placement, installation, moves, and removal according to approved future-state designs.

• Ensure devices are properly configured, tested, networked, and asset tagged.

• Collect and maintain asset data, including make, model, serial number, MAC address, IP address, and location.

• Coordinate asset disposition and ensure removed equipment is disconnected from the client network and properly staged.

• Communicate onsite progress, issues, and exceptions to the Implementation Manager/Coordinator.

• Extensive travel throughout the U.S. and occasional weekend travel required. Must be able to walk extensively and lift up to 50 lbs.

Skills:

• Strong problem-solving, analytical, organizational, negotiation, and leadership skills.

• Proficiency with Microsoft Excel.

• Knowledge of printer, copier, fax, scanner, and multifunction device configurations.

• Understanding of networking protocols and print system requirements.

• Strong customer-facing and communication skills.

• Ability to program/configure printers and MFDs and identify/report exceptions.

• Ability to manage changing priorities and contribute effectively to project teams.

Experience:

• 3–5 years of technical service experience.

• Experience supporting equipment implementations, installations, moves, or asset disposition preferred.

• Ability to travel to customer sites for several consecutive weeks.

Education:

• High School diploma or equivalent required.

• A and Network (N ) certifications required.

• Bachelor's degree and MCSE, CNE, or other technical certification preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!