Senior Technical Product Manager (AI Platform)

Job at a Glance
The team builds and scales an internal AI Platform that provides APIs to AI models and agents, SDKs and integrations, observability, governance, and enterprise knowledge connections. This platform enables internal developers to build AI-driven applications safely, efficiently, and at scale. This role functions as a true Product Manager, responsible for product strategy, requirements, developer enablement, documentation, and outcomes tied to platform adoption.

Title: Senior Technical Product Manager (AI Platform)
Location: Orlando, FL
Contract: W2 only, Up to 22 months, 4 days/week onsite (must be willing to be onsite at least four (4) days per week; onsite expectations subject to change)
Pay: $65-75/hour optional medical, dental, vision, 401(k) match

Overview
This position supports the development and enhancement of an internal AI Platform, focusing on product ownership, developer workflows, and GenAI enablement within a collaborative environment. The Product Manager will define and prioritize features, advocate for developer needs, and ensure successful platform adoption across the organization.

Key Responsibilities

• Lead the definition, prioritization, and delivery of features across AI platform domains such as Core API, Developer Experience, Observability, Knowledge Integrations, and Agent Ecosystem.
• Define product requirements, epics, and user stories translating internal developer and business needs into technical outcomes.
• Partner with data and AI engineers to design and scale retrieval and knowledge base integrations, enabling RAG capabilities across systems.
• Define and track platform metrics including time to first POC, developer adoption, latency, reliability, and observability coverage.
• Lead roadmap planning, sprint prioritization, and cross-functional alignment with product, data, and architecture teams.
• Drive platform documentation, onboarding, and developer enablement in collaboration with DevRel and product enablement teams.
• Communicate platform value, updates, and progress to stakeholders and leadership.
• Identify risks, dependencies, and mitigation strategies to ensure high-impact initiatives stay on track.
• Champion developer empathy, balancing platform performance, usability, and governance requirements.
• Ensure platform features are designed for scalability, security, and operational excellence to support AI use cases.

Required Skills

• Bachelor’s degree in Computer Science, Engineering, or related technical field; Master’s preferred.
• 6 years of experience in Product Management, Technical Product Management, or Technical Program Management for developer platforms, APIs, or data ecosystems.
• Strong technical fluency, including API specifications, SDK architectures, data pipelines, telemetry stacks, and AI infrastructure.
• Proven success delivering platform capabilities such as APIs, SDKs, observability, or data integrations in enterprise environments.
• Familiarity with AI and machine learning concepts like embeddings, vector databases, model serving platforms, evaluation benchmarks, and agents.
• Experience working with cross-functional engineering and data teams managing dependencies and delivering complex initiatives.
• Deep understanding of Agile practices with a focus on execution and outcomes.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Ability to translate ambiguous requirements into clear, prioritized roadmaps.

Preferred Skills

• Experience with observability stacks (OpenTelemetry) or telemetry-driven product development.
• Familiarity with AI/ML developer tools, protocols, and SDKs (e.g., LangChain, Autogen, Vertex AI, MCP, A2A).
• Background in developer experience or platform enablement focused on productivity.
• Knowledge of governance and security frameworks for enterprise AI systems.
• Experience working within large, matrixed organizations partnering across multiple teams.

Call to Action
Candidates ready to lead innovative AI platform initiatives and drive impactful product solutions are encouraged to apply now to join a dynamic, forward-thinking team.

About CEI
As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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