What are the responsibilities and job description for the Front Desk Coordinator position at Compustitch Screen Printing & Embroidery?
Job Type: Full-Time
Department: Front Office / Administration
About the Position
We are looking for a friendly, organized, and motivated Front Desk Coordinator to join our team. This position is ideal for someone who enjoys working with people, has strong communication skills, and can confidently manage multiple responsibilities in a busy office environment.
The Front Desk Coordinator will be responsible for providing excellent customer service while supporting sales, marketing, invoicing, and day-to-day office management.
Key Responsibilities
Welcome customers and provide a professional, friendly front-desk experience.
Answer phone calls, respond to emails, and assist customers with questions and requests.
Build positive customer relationships and identify opportunities to promote products and services.
Support sales activities, follow up with leads and existing customers, and help meet sales goals.
Assist with marketing initiatives, social media, promotions, and customer communications.
Prepare, process, and follow up on invoices and payments.
Maintain accurate customer and office records.
Coordinate appointments, schedules, and general office activities.
Order and maintain office supplies and help keep the office organized.
Utilize technology and modern business tools to improve efficiency and productivity.
Assist management with administrative tasks and special projects.
Help ensure the office operates efficiently and provides an excellent customer experience.
Qualifications
Excellent customer service and communication skills.
Friendly, professional, and positive attitude.
Strong organizational and time-management skills.
Ability to multitask and prioritize in a fast-paced environment.
Comfortable with computers, email, Microsoft Office, and basic office software.
Comfortable using AI tools to assist with everyday business and administrative tasks.
Strong attention to detail, particularly with invoicing and administrative tasks.
Sales or marketing experience is a plus.
Previous front desk, administrative, customer service, or office management experience preferred.
Willingness to learn new technology and systems.
What We’re Looking For
We are looking for someone who is dependable, personable, proactive, organized, and eager to learn. The right candidate will be comfortable wearing multiple hats and will take pride in helping customers while keeping the office running smoothly.
Pay: $15.00 - $20.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- Employee discount
- Paid time off
- Referral program
Work Location: In person
Salary : $15 - $20