Technical Product Manager

Roles and Responsibilities:

Position Summary

The Product Manager is responsible for delivering high-value digital products by partnering with stakeholders, engineering teams, and cross-functional groups. This role drives the creation, refinement, and prioritization of the product backlog, ensuring each sprint delivers meaningful outcomes. As the primary liaison between stakeholders and the Scrum team, the Product Manager owns requirements, user stories, delivery prioritization, and release planning—transforming product vision into actionable work.

Responsibilities

Sprint & Release Planning (80%)

Agile Leadership & Execution

• Act as the key decision-maker for the development team on requirements, user stories, and features.
• Ensure stories are well-defined, prioritized, and ready for current and upcoming sprints.

Backlog Ownership

• Build, refine, and maintain a prioritized product backlog (user stories, defects, technical debt).
• Prioritize work based on customer value, business goals, complexity, and team dependencies.

Requirements Gathering & Documentation

• Collaborate with stakeholders to understand problems and convert them into clear, actionable user stories.
• Develop use cases, acceptance criteria, and documentation in the feature/requirements tool.

Release Planning & Delivery

• Transform product vision into release-level backlogs and objectives.
• Support estimation, story sequencing, and sprint planning activities.
• Provide continuous clarifications to the development team.

Quality Assurance

• Monitor performance of released features and handle feedback, concerns, or enhancement requests.
• Collaborate with QA to validate quality, review test strategy, and support acceptance testing.
• Conduct design and requirement reviews with internal teams.

Team Accountability

• Ensure timely, cost-effective delivery by holding self and team accountable.
• Identify risks early and assist in removing blockers.

Stakeholder Engagement & Communication (20%)

Cross-Functional Collaboration

• Work closely with product management, marketing, support, Scrum Masters, project managers, and development teams.
• Maintain strong relationships to ensure effective delivery and issue resolution.

Influence & Alignment

• Gather stakeholder input, refine expectations, and communicate product direction.
• Align product decisions with market trends, ROI, and business strategy.
• Promote productivity and solution quality within the team.

Documentation & Transparency

• Support creation of product documentation for users, training, and internal readiness.
• Stay aware of competitive and market changes to guide product strategy.

Flexibility

• Support non-standard work hours during special events or system implementations as needed.

Qualifications

Required

• Experience working in Agile/Scrum environments
• Proven ability to write detailed user stories and acceptance criteria
• Strong communication, interpersonal, and decision-making skills
• Ability to collaborate across multiple teams
• Strong organizational and prioritization skills
• Understanding of quality validation, testing, and release best practices

Preferred

• Experience in product management within a technical or software environment
• Experience managing backlogs in Jira, Azure DevOps, or similar tools
• Experience with release planning and stakeholder management