What are the responsibilities and job description for the Sr. Systems Engineer position at Compunnel Inc.?
Role - Sr. Systems Engineer
Location - Dallas Texas
Hybrid - 2 weeks onsite a month
Must Have - Systems Engineering, Java, AWS, Amazon Connect and GCXI
The Expertise You Have
- Bachelor’s degree in computer science or equivalent
- 8 years hands-on experience as a Systems Engineer
- Demonstrate experience as an engineer responsible for designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products
- Experience with Genesys Engage is highly preferred.
- Hands on Experience working with Public Cloud, Amazon Web Services (AWS)
- Demonstrate experience in Java, Ansible, Python, or experience in a similar language
- Experience with Docker/Kubernetes and container-based development and deployment
- Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries
- Strong hands on Experience with Amazon Connect
- Proficiency with UNIX operating systems and shell scripting
- Proficient in troubleshooting and resolving complex application issues
- Knowledge of APM tools and techniques to monitor, optimize, and troubleshoot application performance and availability
- Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
- Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
- Self-starter, curious, collaborative, innovative, eager to learn and teach others every day
- GCXI is nice to have skillset
The Value You Deliver
- Write high-quality code for our applications that is reliable, scalable, and reusable
- Understand the leadership vision and execute on that vision
- Strengthen and promote the culture of innovation by setting examples
- Find creative ways to get things done, and do them right
- Foster a culture of Best in Class software engineering practices
- Exercise a passion for keeping your knowledge up-to-date with the latest and greatest
- Ensure the high level of integrity in the team
- Take ownership, accountability, and initiative for what needs to be done