Service Now Developer

Job Summary The ServiceNow Application Developer will work closely with Product Owners to understand requirements and deliver high-quality, scalable, and reusable solutions on the ServiceNow platform. This role involves enforcing best practices in software engineering, designing workflows, and contributing to process improvements while collaborating with cross-functional teams in an agile environment. Key Responsibilities Develop conceptual, logical, and physical IT designs to support business and technical requirements on the ServiceNow platform. Build clean, scalable, and reusable code while adhering to best practices (code reviews, unit testing, etc.). Advise teams and customers on best practices and recommend solutions to meet business needs. Perform gap analysis and propose alternatives for unaddressed requirements. Lead strategic guidance initiatives and contribute to long-term technical solution discussions. Collaborate with product owners to design, implement, test, and deliver high-quality applications. Design user-friendly software that allows customers to extend and customize functionality. Contribute to new product development and enhancement of existing features. Participate in agile ceremonies and maintain knowledge-sharing practices within the team. Perform change management using ServiceNow platform following organizational policies. Assist with compliance monitoring and adherence to audit and security guidelines. Required Qualifications Service Catalog development experience. Hands-on experience with Flow Designer and workflow automation. Proficiency in JavaScript and ServiceNow scripting (Glide APIs, Business Rules, Client Scripts, Script Includes). Strong understanding of ServiceNow platform concepts (forms, tables, ACLs, Next Experience UI). Experience with REST/SOAP API integrations. CSA (Certified System Administrator) certification. Preferred Qualifications Experience with CI/CD practices and automated testing using ServiceNows Automated Test Framework. Familiarity with agile methodologies and collaboration tools. Top 3 Hard Skills Service Catalog development experience. Flow Designer expertise. CSA certification. Top 3 Soft Skills Strong communication and collaboration skills for working with cross-functional teams. Problem-solving and attention to detail for accurate and functional solutions. Adaptability to keep up with new platform features and best practices. Education: Bachelors Degree Certification: Certified System Administrator

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