New Accounts Service Professional

POSITION DESCRIPTIONThe New Accounts Service Professional serves as a subject matter expert and primary point of contact for Client's branch personnel regarding client onboarding and account maintenance. This role provides guidance on document processing, account opening, navigation, and modification, ensuring compliance with internal policies and the USA Patriot Act. The position requires strong customer service skills, attention to detail, and the ability to thrive in a fast-paced, evolving environment.KEY RESPONSIBILITIESEngage internal clients via inbound and outbound phone calls.Provide initial and ongoing support during account opening and throughout the account lifecycle.Deliver world-class service to internal clients while adhering to policies and procedures.Build and maintain strong relationships with internal clients by providing effective solutions.Address issues promptly and effectively, ensuring timely resolution.Review, update, and track documentation related to account processing.Ensure compliance with the USA Patriot Act and other regulatory requirements.Adapt to evolving processes and maintain success in a dynamic environment.QUALIFICATIONS1–2 years of experience in financial services or customer service.Bachelor’s degree preferred; strong interest in career development.Excellent verbal and written communication skills.Strong organizational skills with ability to prioritize tasks.Attention to detail and dependability.Service-oriented mindset with ability to work independently.Self-starter who thrives in a fast-paced environment.TOP SKILLS MANAGER IS LOOKING FORAttention to detailDependable and reliableService-orientedSelf-starterAbility to work in a fast-paced environmentWORKING CONDITIONSProfessional office environment.Requires consistent communication with internal stakeholders.Ability to manage multiple tasks and priorities effectively.Education: Bachelors DegreeCompany DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.

Salary : $22 - $23