What are the responsibilities and job description for the Loss Mitigation Contractors -- NARDC5778889 position at Compunnel Inc.?
Knowledge/Skill Requirement
Candidates should have prior experience in Collections or Customer Service (1-3 years). Experience with the ICE/Black Knight Servicing System and proficiency in Microsoft Excel is required. Applicants must demonstrate strong communication skills and exceptional attention to detail.
Duties and Responsibilities
- Monitor Trial Payment Plans
- Review and document mortgage loans
- Make follow up outbound call attempts to collect trial payments and obtain verbal or written attestations
- Process trial payments
- Work Trial Payment Plan suspense items
- Send fallout letters