Senior Manager - Free Standing Emergency Department Laboratories

Located at Miami Valley Hospital Free-Standing Emergency Departments (Dayton, OH)

Full-Time Day Shift (Exempt/Salaried)

Position Summary:

• Responsible for overall operations of their respective hospital laboratory. The Senior Manager is responsible for the implementation of the strategic plan and budget to ensure the high-quality testing services necessary to achieve the business and patient care objectives of CompuNet Clinical Laboratories.
• Responsibilities:
• Lead hospital technical and lab support teams to meet business goals, customer expectations, and CompuNet mission/values.
• Set operating systems, test schedules, work schedules, and staffing with the Senior Director.
• Manage departmental budgets and balance marketing and operational needs.
• Coordinate quality assurance and improvement activities.
• Serve as operations liaison between the lab and hospital.
• Develop technical operations policies with Medical/Technical Directors to meet CLIA ’88, CAP, and regulatory requirements.
• Maintain CAP readiness and participate in inspections.
• Oversee method verification for new assays and ongoing validation.
• Review test menus/methodologies and recommend improvements.
• Ensure adequate supply inventory.
• Support other departments with method verification, instrument selection, interfacing, correlations, and reference ranges per CLIA ’88.
• Manage Engagement Survey results and involve staff in action planning.
• Communicate consistently through meetings, scorecards, memos, CE, and follow‑ups.
• Select, evaluate, train, and develop staff; ensure complete training and competency documentation.
• Provide supervision, mentoring, and fair corrective action.
• Complete required company documents on time (timecards, reviews, checklists, RCAs, LMS training).
• Contribute to organizational management through sales collaboration, projects, and cross‑functional work.
• Prepare monthly quality, productivity, project, and financial reports; submit variance reports.
• Oversee compliance activities and assist with compliance policy development.
• Provide technical/lab support consultation to clients.
• Maintain and update procedure manuals per document control.
• Participate in teaching students, residents, and fellows.
• Support and promote departmental safety programs and compliance with safety policies.
• Maintain professional external contacts.
• Promote process improvement and continuous improvement.
• Perform additional technical, administrative, or educational duties as needed.

Qualifications:

• Board‑certified (ASCP) Clinical Laboratory Scientist with a bachelor’s degree and three years of laboratory experience.
• Demonstrated success in roles with progressively increasing responsibility, supported by strong skills and abilities.
• Integrity and accuracy in decision‑making and independent judgment.
• Excellent communication and team‑building skills.
• Ability to meet deadlines, manage timetables, and maintain multiple areas of responsibility simultaneously.
• Demonstrates the core values of the organization.

Physical & Safety Demands:

• Visual acuity and hand–finger dexterity to work at a computer for extended periods.
• Demonstrates complete integrity and accuracy in test performance and results reporting.
• Ability to comprehend verbal and written directions.
• Ability to handle stressful situations in a calm manner.
• Will have exposure to biohazardous substances and hazardous chemicals.
• Familiarity with and adherence to the company’s safety, ergonomic, and health policies.
• Compliance with all PPE requirements when in the laboratory or other biohazard areas.
• Completion of required safety training and health evaluations in a timely manner.
• Ability to anticipate safety hazards, act on unsafe situations, and promote safety awareness.