What are the responsibilities and job description for the Medical Receptionist position at Compton Chiropra?
Medical Receptionist
in The Villages / Ocala, Florida
At Interventional Pain Institute, we believe that exceptional patient care starts the moment a patient walks through our doors. As a Medical Receptionist, you will play a critical front-line role in creating a welcoming, organized, and efficient experience for every patient. You’ll serve as the first point of contact—setting the tone for compassionate, high-quality care in a fast-paced, patient-centered environment.
This is a great opportunity for someone who thrives in a busy medical office, enjoys helping others, and takes pride in delivering excellent customer service. If you’re detail-oriented, dependable, and passionate about supporting both patients and clinical teams, we invite you to join a growing practice dedicated to improving quality of life through pain management.
Medical Receptionists enjoy some notable benefits:
- Pay: $15.00 – $20.00 per hour (based on experience)
- Schedule: Monday – Friday, day shift (no weekends)
- Location: The Villages / Ocala area – convenient and accessible
- Culture: Team-oriented, patient-first environment with strong local reputation
- Growth: Opportunity to gain experience in a specialized medical practice and advance your healthcare career
As a Medical Receptionist, here’s a big-picture view of what you’ll do:
- Greet patients with professionalism and warmth, ensuring a positive and efficient check-in/check-out experience
- Maintain consistent front desk coverage, ensuring patients and phones are always supported; coordinate coverage when stepping away
- Manage a high-volume phone line, schedule appointments, and respond to patient inquiries with urgency and professionalism
- Verify insurance coverage, complete verification forms, and accurately enter benefits into the EMR system (Chirotouch experience a plus)
- Collect co-pays and process payments accurately
- Maintain and update patient records, ensuring accurate and timely data entry and completion of daily workflows (including new patient checklists)
- Coordinate referrals, including sending documentation, tracking status, and following up with external provider offices
- Ensure all patient documents are properly scanned and indexed in the correct EMR folders
- Maintain strict HIPAA compliance and protect patient confidentiality at all times
- Coordinate with providers and clinical staff to support smooth patient flow and efficient daily operations
- Assist with administrative tasks such as scanning, faxing, emailing, and document management
- Support overall office upkeep, including maintaining a clean, organized front office, lobby, and shared spaces
A few must-haves for Medical Receptionists:
- High school diploma or equivalent required; prior medical office or front desk experience strongly preferred
- Experience with EMR systems (Chirotouch preferred) and Microsoft Office (Word, Excel)
- Strong understanding of insurance verification, patient benefits, and reimbursement processes
- Familiarity with Medicare, Medicaid, and commercial insurance guidelines preferred
- Excellent communication and interpersonal skills with a patient-first mindset
- Ability to multitask, stay organized, and manage time effectively in a fast-paced environment
- Professional phone etiquette and a positive, team-oriented attitude
- Knowledge of medical terminology is a plus
- Reliable, detail-oriented, and able to handle confidential information with professionalism
Why Work for Interventional Pain Institute?
At Interventional Pain Institute, we are committed to delivering compassionate, specialized care that helps patients regain comfort and improve their quality of life. Our team is built on collaboration, respect, and a shared dedication to excellence in patient care.
As a Medical Receptionist, you are an essential part of that mission—helping patients feel supported, informed, and cared for from their very first interaction. We value our team members and strive to create a positive work environment where your contributions are recognized, and your professional growth is supported.
Join a respected practice where your role truly makes a difference every day.
Pay: $15.00 - $20.00 per hour
Work Location: In person
Salary : $15 - $20