Administrative Support Staff

Position Title: Administrative Support Staff

Department: Administrative / Clinical Support

Reports To: Administrative Office Supervisor

Schedule: Part-Time, Monday–Friday, 10:00 AM – 2:00 PM

Pay Rate: $15.00 per hour

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Position Summary

The Administrative Support Staff provides essential clerical and operational support to ensure the smooth daily functioning of a mental/behavioral health office. This position requires a highly organized, detail-oriented, and flexible individual who is a quick learner, effective multitasker, and able to work both independently and as part of a collaborative team. The ideal candidate will demonstrate professionalism, excellent communication skills, and a pleasant, client-centered attitude.

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Key Responsibilities

· Provide administrative and clerical support to the administrative team

· Assist the Intake Coordinator and Medical Records department with assigned tasks

· Communicate professionally with clients, families, referral sources, and external partners in person, by phone, and via email

· Schedule appointments, manage calendars, and route calls, mail and other correspondence appropriately

· Assist with maintaining accurate records, files, and documentation in compliance with confidentiality and HIPAA standards

· Prepare, organize, and process documents using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

· Support intake and referral processes as needed

· Assist with special projects, reports, and administrative initiatives

· Perform general office duties including copying, scanning, filing, and data entry

· Maintain a welcoming and professional front-office environment

· Attend weekly team meetings and assigned trainings

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Required Qualifications

· Minimum of a High school diploma or equivalent (Associate’s degree preferred)

· Prior experience working in a mental health or behavioral health office

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

· Strong multitasking and organizational skills

· Must be open minded with the ability to learn new systems and procedures quickly

· Excellent verbal and written communication skills

· Professional appearance and pleasant, client-friendly demeanor

· Ability to work effectively both independently and within a team

· Strong attention to detail and ability to manage confidential information

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Preferred Skills

· Experience with electronic health records (EHR) systems

· Knowledge of intake, referral, or medical records processes

· Ability to manage competing priorities in a fast-paced environment

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Work Environment

This position is based in an office setting within a mental/behavioral health organization and requires some interaction with clients, staff, and community partners.

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Equal Opportunity Statement

We are an equal opportunity employer and value diversity. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• How many years of experience do you have working with child and adolescents with MH/SU diagnosis?
• What are your future career goals?
• Why are you applying with Comprehensive Interventions?
• What is your availability from 12:30PM - 6:00PM M-F and Saturdays 9AM - 2PM?
• Are you located in or near Bertie County?

Experience:

• Working with children: 2 years (Required)

Location:

• Williamston, NC 27892 (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Work Location: In person

Salary : $15