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Intake Specialist, Medical Records and Billing Department

Comprehensive Behavioral Health Center of St....
East Saint Louis, IL Full Time
POSTED ON 11/26/2025
AVAILABLE BEFORE 3/25/2026

About the Center: The Comprehensive Behavioral Health Center of St. Clair County is located in East St. Louis, IL. The Center has been in operation since 1957 serving the needs of children, adolescents, and adults.

Our mission is to provide quality individualized essential services for people in need of emotional, rehabilitative and social support. We strive to be the top-ranking Community Behavioral Health Center within its size, population and category in the State of Illinois.

Description: This is an opportunity to provide leadership to a department that is essential to the operation of The Center in maintaining medical records for clients and in billing insurers for services provided.

Key Skills:

  • Knowledge, skills and abilities:
  • Knowledge of the legal aspects of medical records administration
  • Knowledge of office practices and procedures
  • Knowledge of agency goals, policies and procedures
  • Knowledge of medical terminology
  • Ability to maintain strict client and program confidentiality.
  • Ability to communicate effectively orally with staff and the public using a telephone, in a face-to-face, one-to-one setting, and in a group setting in the English language
  • Ability to comprehend material written in the English language
  • Ability to produce written documents with clearly organized thoughts using proper sentence structure, punctuation, and grammar.
  • Ability to work under pressure (i.e., handling significant problems and tasks which come up simultaneously and/or unexpectedly and with approaching deadlines)
  • Ability to operate office equipment (calculator, copier, fax machine, PC, telephone and typewriter)
  • Ability to establish priorities for own workload based upon such factors as need for immediate actions, work objectives and schedules
  • Ability to learn job-related material primarily through oral instruction and observation to effectively perform job duties. This learning takes place mainly in an on-the-job training setting.
  • Ability to relate well with a diverse group of people, including other employees, agency clients and the public.

Key Duties:

  • Performs a variety of well-defined repetitive clerical duties such as typing letters and forms, maintaining files and data entry
  • Assembles and posts data; maintain department files and keep detailed and accurate records
  • Operation of office equipment (copy machine, fax, telephone, etc.)
  • Collects and enter data and information into a terminal, PC or other keyboard device
  • Answers telephone and direct call and individuals to the appropriate area of personnel
  • Keeps supervisor informed of significant problems that jeopardize the achievement of objectives
  • Demonstrates continuous effort to improve operations, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service

Reports to:

Directly reports to the Supervisor, Medical Records and Billing

Requirements:

  • A minimum of a high school diploma or equivalent and one year of related job experience.
  • Associates degree in Health Information Management or certificate/diploma in a related training program preferred.

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $17

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