Case Management Trainer

Job Title: Case Management Trainer
Compensation: $18/hour
Location: Boardman, Ohio (In-Person with Occasional Local Travel)
Schedule: Full-Time (Monday–Friday, 40 hours/week)

Position Overview

Comprehensive Behavioral Health is hiring a full-time Case Management Trainer to lead the training and development of our case management team in Boardman, Ohio. This role is ideal for a seasoned case manager or social services professional who thrives in a teaching role and is passionate about mentoring others to deliver high-quality, client-centered care.

The Case Management Trainer will oversee onboarding, provide ongoing coaching, and ensure staff are equipped with the tools and knowledge needed to succeed. You will play a key role in maintaining compliance with Medicaid and behavioral health standards while fostering a strong, skilled, and mission-driven team.

Key Responsibilities

• Lead onboarding and training for new case managers, including shadowing and skill-building sessions

• Develop, update, and deliver training materials and documentation guides

• Provide ongoing coaching, support, and retraining to current staff as needed

• Monitor case manager performance and collaborate with supervisors to address gaps

• Ensure staff are trained in Medicaid documentation, HIPAA compliance, and agency protocols

• Coordinate with leadership to implement new policies and procedures

• Maintain accurate records of training completion and staff competencies

• Assist in quality assurance efforts and contribute to team-wide improvement initiatives

Qualifications

• 2 years of experience in case management, social work, or behavioral health (required)

• Previous experience in staff training, supervision, or mentorship (preferred)

• Strong understanding of Medicaid billing, documentation standards, and behavioral health services

• Excellent communication, organizational, and interpersonal skills

• High school diploma or GED required; Associate's or Bachelor's degree in Social Work, Psychology, or a related field preferred

• Reliable transportation for local travel to program sites or partner locations

Why Join Us

• Full-time role with consistent hours and room for advancement

• Opportunity to shape a high-impact, mission-driven team

• Supportive leadership and collaborative work environment

• Competitive pay and the ability to grow within the organization

Apply today to help build a strong team of case managers making a difference across Boardman and the surrounding communities.