IT Technical and Administrative support

• Help Desk and Technical Support:** Provide Tier 1 and Tier 2 support, resolve user issues, manage service tickets, and troubleshoot hardware, software, and network problems.
• Telecommunications Support:** Assist with management of phone systems, VoIP services, and telecommunications requests.
• IT Liaison and Coordination:** Serve as the command's IT representative, coordinating user requirements and working with the CIO3 IT Office.
• Mobile Device Management:** Provision, secure, maintains, and support enterprise mobile devices.
• Asset Management:** Track and manage IT equipment and software throughout their lifecycle, including procurement, deployment, inventory, and disposal.
• Documentation and Communication:** Maintain SOPs, user guides, and communicate IT updates, outages, and new services.
• Administrative Support:** Provide clerical support, process improvement recommendations, and records management.
• Additional IT Duties:** Perform other assigned IT-related tasks as needed.
  
  

Requirements

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• Clearance:** Active Secret
• Certification:** CompTIA security
  
  

**CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development**

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