What are the responsibilities and job description for the Customer Service position at Complete Staffing Solutions?
Position: Customer Service Representative
Location: Shelton, CT
Hours: Monday to Friday 8:30am-5:00pm
Pay: $23/hr
Responsibilities:
...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP
Location: Shelton, CT
Hours: Monday to Friday 8:30am-5:00pm
Pay: $23/hr
Responsibilities:
- Assist B2B callers and Sales Representatives with orders, billing, account questions and product information.
- Assist International B2B customers with orders, shipments and information.
- Enter orders received via phone, fax, email, iPad, EDI and web into SAP system.
- Create new customer accounts into SAP system.
- Perform account updates and membership checks.
- Evaluate and process credit adjustments.
- Communicate via phone or email with customers and employees.
- Track orders, filing and miscellaneous duties as needed.
...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP
Salary : $23