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Claims Specialist

Complete Staffing Solutions
Westborough, MA Full Time
POSTED ON 1/12/2026
AVAILABLE BEFORE 2/11/2026
Position Summary

This position will report to the Senior Claims Manager and will be responsible for overseeing the day-to-day management of property and casualty claims by ensuring timely and accurate processing of claims and maintaining compliance with company policies and regulatory requirements.

Responsibilities

  • Progressive experience managing Property and Casualty claims including providing oversight to TPA’s in managing claim investigations, settlements, and litigation discovery responses
  • Perform claim reviews to evaluate quality and adherence to established company standards
  • Identify claims for settlements and adequacy of case reserves; prepare draft settlement requests as assigned
  • Collaborate with HR and Benefits Department’s on return-to-work matters
  • Collaborate with Safety, Legal and other departments on claim-related matters
  • Assist in gathering claims data to report on trends and loss control recommendations
  • Assist in development of claims management procedures
  • Perform other duties or special projects as assigned
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Education: Bachelor’s degree in risk management & insurance, finance, accounting, criminal justice, or business administration

Preferred Education: Bachelor’s degree in risk management & insurance, finance, accounting, criminal justice, or business administration

Minimum Experience: 8-12 years of US casualty (general liability, workers compensation, auto liability and excess liability) claims management experience within a company (risk management department, insurance broker, insurance carrier or third-party claims administrator); experience with large retention or self-insured insurance programs; familiarity with workers’ compensation statutes

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Salary.com Estimation for Claims Specialist in Westborough, MA
$78,217 to $97,773
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