Intake Coordinator

About Us: Complete Orthopedic Services Inc. is a leading orthotic and prosthetic facility dedicated to improving the lives of our patients by providing top-quality orthotic and prosthetic solutions. We are committed to delivering exceptional patient care and fostering a positive, supportive work environment.

Job Description:We are seeking a skilled and compassionate Medical Receptionist to join our team in the orthotic and prosthetic field. As a Medical Receptionist, you will serve as the first point of contact for our patients and play a crucial role in creating a welcoming and organized atmosphere in our clinic.

Key Responsibilities:

Patient Check-In/Check-Out: Greet patients with a warm and friendly demeanor, check them in for their appointments, and assist with the check-out process, ensuring accurate billing and payment collection.

Appointment Scheduling: Efficiently manage appointment scheduling and reminders, optimizing the clinic's schedule to ensure smooth patient flow.

Patient Communication: Act as a liaison between patients and healthcare providers, addressing inquiries, providing information, and relaying messages as needed.

Insurance Verification: Verify patient insurance information and coverage, ensuring all necessary documentation is complete and up-to-date. No-Fault, Workmans Comp and Commerical Insurance knowledge.

Medical Records Management: Maintain and update patient records, ensuring confidentiality and compliance with healthcare regulations.

Billing Support: Assist with billing processes, including coding, claims submission, and resolving billing inquiries.

Inventory Management: Monitor and order office and medical supplies as necessary to ensure smooth clinic operations.

Maintain Cleanliness: Ensure the reception area is clean, organized, and welcoming for patients.

Patient Education: Provide patients with informational materials and resources related to orthotic and prosthetic care as directed by healthcare providers.

Team Collaboration: Collaborate effectively with the clinical team to facilitate a seamless patient experience.

Qualifications:

• High school diploma or equivalent; post-secondary education or relevant certification is a plus.
• Previous experience as a medical receptionist or in a similar administrative role is preferred.
• Knowledge of medical terminology and experience in a healthcare setting is advantageous.
• Strong communication and interpersonal skills, with the ability to empathize with patients.
• Proficient computer skills, including familiarity with electronic health records (EHR) and scheduling software.
• Detail-oriented and organized with excellent time management abilities.
• Commitment to patient confidentiality and compliance with healthcare regulations.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Bilingual in Spanish a plus.
• Insurance verification and knowledge of No Fault, Workmans Comp and Commercial experience a must.

Benefits:

• Competitive salary and benefits package
• Opportunity for professional development and training
• Positive and supportive work environment
• Contributing to improving the quality of life for patients in need
• Full-time position with regular business hours 8 am - 5 pm, M-F

If you are a dedicated and compassionate individual who thrives in a healthcare environment and shares our commitment to patient care, we invite you to apply for the Medical Receptionist position at Complete Orthopedic Services Inc. Join our team and be part of a rewarding journey to enhance the lives of individuals in need of orthotic and prosthetic solutions.

To apply, please submit your resume and a cover letter detailing your qualifications and interest in this position.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Language:

• Spanish (Preferred)

Ability to Commute:

• East Meadow, NY 11554 (Required)

Work Location: In person

Salary : $18 - $21