What are the responsibilities and job description for the Ophthalmic Intake Specialist position at Complete Eye Care Inc.?
Benefits:
Responsibilities:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
Responsibilities:
- Prepare patient to see Ophthalmic technician through initial work up.
- Performs pre-exam testing to include: visual acuity assessment, including pinhole and glare testing, confrontational visual field testing, and all other patient services as requested by provider including specialty tests such as color vision screening, and stereopsis.
- Walks patient's through the various parts of their visit, helping acquaint them with the procedures being performed.
- Obtains patient history including chief complaint and documents it thoroughly in the chart.
- Ability to work in EMR software and other computer programs
- Ability to build sustainable relationships and engage customers by going the extra mile.
- Ability to work both independently and in a team oriented environment.
- Ability to communicate effectively verbally and in writing.
- Minimum of 1 year of customer service experience and/or training, or equivalent combination of education and experience