Assisted Living Coordinator

NOW HIRING: Assisted Living Coordinator

Complete Care at Christian Home | Waupun, WI

Complete Care at Christian Home is a respected cornerstone of the Waupun community. We are deeply dedicated to enhancing the lives of our residents through exceptional healthcare, personalized support, and genuine compassion. We are looking for heart-led, reliable Certified Nursing Assistants to join our frontline team.

Position Summary

The Assisted Living Coordinator provides overall leadership, clinical oversight, regulatory compliance, and daily operational management of the Assisted Living program, including RCAC and CBRF services. This role ensures the delivery of high-quality, resident-centered care while maintaining compliance with state regulations, company policies, and professional standards of practice.

The Assisted Living Coordinator works collaboratively with residents, families, interdisciplinary teams, and external partners to foster a safe, supportive, and engaging environment that enhances residents’ quality of life.

Key Responsibilities

• Clinical & Resident Care Oversight
• Coordinate pharmacy and medication management services in compliance with state regulations and company policies.
• Oversee resident assessments, service plans, and ongoing evaluations to ensure care needs are appropriately identified and met.
• Attend and lead Individual Service Plan (ISP) meetings as appropriate.
• Ensure completion of required pre-admission screenings prior to move-in.
• Monitor residents for changes in condition and ensure timely communication, documentation, and intervention.
• Ensure services are delivered with respect for residents’ health, safety, welfare, rights, and satisfaction.
• Maintain strict confidentiality in accordance with HIPAA and organizational policies.
• Report and investigate allegations of Abuse, Neglect, or Misappropriation of Property in compliance with regulatory requirements.
  
  

Leadership & Staff Management

• Recruit, hire, train, supervise, and evaluate nursing and caregiving staff.
• Provide leadership, mentorship, and performance coaching.
• Ensure appropriate staffing levels and supervision for RCAC and CBRF programs.
• Monitor and adjust staffing patterns to balance labor costs, care quality, and regulatory compliance.
• Establish departmental priorities and delegate responsibilities effectively.
• Provide hands-on support on the floor as needed, including care delivery, audits, training, and quality assurance.
• Participate in shared on-call responsibilities with the Wellness Director and Resident Care Coordinator, including after-hours support.
  
  

Regulatory Compliance & Quality Assurance

• Ensure compliance with all applicable state and federal regulations governing RCAC and CBRF operations.
• Maintain accurate documentation and ensure continuous survey readiness.
• Participate in facility committees and quality improvement initiatives.
• Assist with policy development, implementation, and review.
• Conduct routine audits of care documentation, medication administration, and service delivery.
  
  

Operations & Community Relations

• Manage departmental supplies and monitor budgets related to staffing and care delivery.
• Support and promote the organization’s mission, vision, and values.
• Build and maintain relationships with referral sources, healthcare providers, and community partners.
• Address resident and family concerns promptly, professionally, and compassionately.
  
  

Required Skills & Competencies

• Strong verbal and written communication skills.
• Demonstrated leadership, supervision, and team-building abilities.
• Excellent critical thinking and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Working knowledge of assisted living regulations and compliance standards.
• Proficiency in electronic health records (EHR) systems and Microsoft Office.
• Ability to provide hands-on resident care, including assistance with activities of daily living (ADLs) such as bathing, grooming, and mobility support.
• Strong organizational and time management skills.
• High level of professionalism, integrity, and accountability.
  
  

Qualifications

• Current CBRF certifications as required by state regulations.
• Active CNA license (preferred or required per facility guidelines).
• Minimum of five (5) years of supervisory or management experience in an Assisted Living, RCAC, or CBRF setting.
• Experience in staff supervision, care planning, regulatory compliance, and quality assurance.
• CPR and First Aid certification (or ability to obtain upon hire).
• Must meet all state background check and health screening requirements.
  
  

Complete Care at Christian Home is a Equal Opportunity Employer.

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