What are the responsibilities and job description for the Unit Secretary position at Complete Care at Care Age?
Unit Secretary – Full-Time
Care Age Care and Rehab Center is a pillar in the community of Brookfield, WI. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.
Why Work For Us?
Build Your Career: Opportunity to grow with an established, highly successful organization in a caring environment.
Commitment to Growth: We are invested in your personal and professional success.
Family Atmosphere: Come join employees who have truly become family!
Work Today, Get Paid Today: We offer a voluntary benefit providing access to your pay on your own schedule.
Role Overview
We are seeking a high-energy, compassionate Full-Time Unit Secretary to join our team. This role is essential to our daily operations, serving as the heartbeat of the unit.
Responsibilities
Admissions Support: Greet residents upon arrival, assist with admission paperwork, and help acclimate residents and families to the facility.
Patient Advocacy: Follow up with new admissions to ensure a positive experience and a smooth transition.
Communication Hub: Handle electronic, telephone, and face-to-face interactions with residents, families, prospects, and external healthcare partners.
Team Collaboration: Work as part of a great team to ensure all resident needs are met promptly.
Professional Conduct: Deal tactfully with personnel, residents, family members, visitors, government agencies, and the public at all times.
Independent Judgment: Ability to make independent decisions when circumstances warrant such action.
Integrity & Service: Demonstrate honesty, integrity, and a commitment to delivering high-quality customer service.
Confidentiality: Maintain strict confidentiality of resident and facility information.
Scheduling: Maintain a flexible schedule throughout the weekdays based on the needs of our residents and the facility.
Qualifications
Education & Licensing
High school diploma or equivalent.
CNA License Required: Must hold a valid Certified Nursing Assistant license.
Knowledge and Abilities
Efficiency: Ability to be highly organized and efficient in a high-volume environment.
Technical Skills: Basic computer skills required for data entry and communication.
Communication: Strong written and spoken English skills; ability to build relationships with stakeholders.
Independence: Ability to prioritize tasks effectively and function independently while being a reliable team player.
Directives: Able to understand and follow complex written and verbal directions.
Care Age Care and Rehab Center is an equal opportunity employer.
Are you ready to join a team where your compassion meets your career? Apply today!
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