What are the responsibilities and job description for the Patient Services Representative position at Compassion Health Care?
Compassion Health Care, Inc. is excited to announce the expansion of our healthcare services into Madison, North Carolina, with the opening of a new facility anticipated in late November 2026. As part of this exciting growth, we are seeking a dedicated Patient Services Representative to join our team and help us expand access to high-quality, patient-centered care for individuals and families in Madison and the surrounding communities.
This is a unique opportunity to join an established community health organization while playing an important role in the launch and growth of our newest location.
Summary and Responsibilities:
The Patient Service Representative will be a member of the front desk team and will participate in all duties associated with providing access to services. Duties include greeting patients and visitors, patient registration/check out, taking payments, scheduling appointments, answering phones, and providing customer service. Will be cross-trained in the areas of medical records, referrals, medication assistance and other areas of the organization as needed.
Qualifications:
Education/Experience: Minimum of one-year medical office experience; eClinicalWorks experience a plus.
Knowledge/Skills: Excellent customer service/communication skills, computer proficiency, and ability to multi-task are required. Experience with electronic medical records software is preferred.
Preference will be given to individuals who are bilingual.
Work Environment/Benefits
Full time position with Monday-Friday schedule; no weekends or Holidays. Strong benefit package including health, dental, life, and LTD insurance, company retirement plan contribution, PTO and paid holidays. If you have the desire to work in a dynamic team environment, where your contribution will benefit the community, please submit a cover letter and current resume.
Job Type: Full-time
Pay: From $19.28 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Madison, NC 27025 (Required)
Ability to Relocate:
- Madison, NC 27025: Relocate before starting work (Required)
Work Location: In person
Salary : $19