What are the responsibilities and job description for the Case Manager position at Compassion Behavioral Health?
Compassion Behavioral Health is seeking a dedicated and compassionate Case Manager to join our Fort Lauderdale outpatient team serving individuals receiving treatment for Mental Health (MH) and Substance Abuse (SA) disorders across our Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), and Outpatient (OP) levels of care.
The ideal candidate is passionate about helping clients navigate the recovery process, access community resources, overcome barriers to care, and successfully achieve their treatment goals.
Position Summary
The Case Manager serves as a vital member of the multidisciplinary treatment team, coordinating services and advocating for clients throughout their treatment journey. This individual will work closely with therapists, medical providers, family members, referral sources, and community partners to ensure continuity of care and successful treatment outcomes.
Essential Responsibilities
- Conduct case management assessments.
- Identify client needs and develop individualized service plans.
- Coordinate referrals for medical, psychiatric, housing, vocational, educational, legal, and social support services.
- Assist clients with accessing community resources and benefits.
- Facilitate discharge planning and aftercare coordination.
- Communicate and collaborate with treatment team members regarding client progress and barriers to treatment.
- Maintain ongoing contact with referral sources, family members, and external providers as clinically appropriate.
- Monitor treatment compliance and assist clients in meeting program expectations.
- Provide crisis intervention and support when necessary.
- Maintain accurate, timely, and compliant documentation in accordance with regulatory and organizational standards.
- Ensure compliance with HIPAA, confidentiality requirements, and all applicable behavioral health regulations.
- Participate in treatment team meetings, case reviews, and clinical staffing.
Qualifications Required
- Bachelor's degree in Social Work, Psychology, Human Services, Counseling, or a related field.
- Minimum one (1) year of experience in case management in a behavioral health setting.
- Strong understanding of community resources and care coordination practices.
- Excellent organizational, communication, and interpersonal skills.
- Knowledge of HIPAA and professional boundaries.
- Ability to work effectively within a multidisciplinary treatment environment.
Preferred
- Certified Case Manager (CCM), Certified Addiction Professional (CAP), Certified Recovery Peer Specialist (CRPS), Certified Recovery Residence Administrator (CRRA) or other related credentials.
- Experience working in PHP, IOP, residential, or outpatient behavioral healthcare settings.
- Familiarity with KIPU
- Bilingual (English/Spanish) a plus.
What We Offer
- Competitive compensation
- Health, dental, and vision benefits
- Paid time off and holidays
- Opportunities for professional growth and development
- Supportive and collaborative work environment
- The opportunity to make a meaningful impact in the lives of individuals and families affected by mental health and substance use disorders
About Compassion Behavioral Health
Compassion Behavioral Health provides evidence-based mental health and substance use treatment in a supportive and client-centered environment. Our mission is to empower individuals to achieve lasting recovery, emotional wellness, and improved quality of life through compassionate, high-quality care.
Compassion Behavioral Health is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.