What are the responsibilities and job description for the Community Support Specialist - ICTS position at Compass Health Network?
Support Recovery and Resilience as a Community Support Specialist
Be a part of a dynamic care team helping individuals in their recovery journey from substance use and co-occurring mental health challenges. As a Community Support Specialist (Internal Title: Community Support Specialist CSTAR), you’ll provide holistic, community-based services designed to empower clients to achieve their wellness and recovery goals. This full-time, Monday–Friday position offers the chance to make a lasting difference by supporting individuals in regaining stability and building independent, healthy lives.
This is a great opportunity for someone who is passionate about substance use recovery, enjoys hands-on client engagement, and thrives in a team-centered, mission-driven environment. If you're looking to work closely with clients while building practical skills in the behavioral health field, this role is a strong fit.
Key Responsibilities
High School/GED required
Associate’s*/Bachelor’s/Master's degree in a human service-related field preferred
Work Experience
Must qualify for position based on overall CSS requirements in at least one of the options listed:
A valid driver's license and agency-established minimum automobile coverage required You’ll Be A Great Fit for This Role if You:
Be a part of a dynamic care team helping individuals in their recovery journey from substance use and co-occurring mental health challenges. As a Community Support Specialist (Internal Title: Community Support Specialist CSTAR), you’ll provide holistic, community-based services designed to empower clients to achieve their wellness and recovery goals. This full-time, Monday–Friday position offers the chance to make a lasting difference by supporting individuals in regaining stability and building independent, healthy lives.
This is a great opportunity for someone who is passionate about substance use recovery, enjoys hands-on client engagement, and thrives in a team-centered, mission-driven environment. If you're looking to work closely with clients while building practical skills in the behavioral health field, this role is a strong fit.
Key Responsibilities
- Deliver individualized and group support focused on recovery, wellness, and daily living skills
- Provide services from a strengths-based, person-centered approach, integrating all dimensions of wellness
- Assist with accessing essential resources like housing, medical care, education, and recovery supports
- Support clients in developing and maintaining personal and community-based support systems
- Collaborate with care teams including clinicians, peer specialists, and healthcare providers
- Maintain timely and accurate documentation and complete required reporting
- Conduct outreach and re-engagement efforts when needed
- Collect and process urine drug screens
- Provide client transportation as clinically indicated
- Travel and driving are essential functions of this position
High School/GED required
Associate’s*/Bachelor’s/Master's degree in a human service-related field preferred
Work Experience
Must qualify for position based on overall CSS requirements in at least one of the options listed:
- Qualified addiction professional;
- Bachelor’s degree in a human services field from a college or university included in the U.S. Department of Education’s database of accredited schools at http://ope.ed.gov/accreditation;
- Any four-year degree or combination of higher education and qualifying experience;
- Four years of qualifying experience; or
- Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health.*
- Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities.
A valid driver's license and agency-established minimum automobile coverage required You’ll Be A Great Fit for This Role if You:
- Are committed to supporting recovery with empathy, respect, and consistency
- Feel confident working one-on-one with clients in homes, communities, and clinical settings
- Bring strong communication, follow-through, and problem-solving skills
- Value collaborative teamwork and care coordination
- Are comfortable navigating community resources and advocating on behalf of clients
- Can adapt your approach to meet the unique needs and goals of each person
- Are new to the human services field or bring prior experience — either way, you’re eager to learn and grow through our extensive training and support