What are the responsibilities and job description for the Administrative Assistant - Condo Operations position at COMPASS CONCIERGE SERVICES?
About the Role
As the Administrative Assistant at a luxury condominium in Washington, DC, you will play a central role in keeping operations running smoothly while supporting a high standard of service for residents and ownership.
This is a full-time, on-site position supporting the General Manager across property operations, administrative systems, and resident communication. You are the connective tissue behind the scenes, ensuring that details are handled, communication flows, and nothing falls through the cracks.
We are looking for someone who is organized, steady under pressure, and takes pride in doing things the right way.
Why Join Compass Concierge?
Our Compass Concierge Team proudly serves thousands of residents across our communities. We are rooted in service, guided by professionalism, and committed to creating environments where people feel comfortable, supported, and at home.
We believe strong operations create strong communities. This role is an opportunity to grow your skill set, build real operational experience, and contribute to a team that values accountability, consistency, and service.
What You’ll Do
Support the Operation
- Partner with the General Manager to support daily property operations
- Assist with inspections, vendor coordination, and ongoing projects
- Help manage maintenance requests to ensure timely resolution and clear communication
Keep Things Organized
- Maintain accurate records, files, and documentation across contracts, reports, and correspondence
- Update internal systems and databases with precision
- Support budget preparation, purchasing, and inventory tracking
Coordinate the Details
- Assist in scheduling vendors, services, and front desk coverage
- Coordinate move-ins, move-outs, and large deliveries
- Help maintain the property calendar and track key operational deadlines
Communicate with Purpose
- Welcome new residents and support onboarding communication
- Assist with building updates, notices, and resident correspondence
- Support preparation of reports and materials for Board meetings
Be a Steady Presence
- Support emergency response coordination when needed
- Help ensure policies and procedures are followed consistently and professionally
- Contribute to a culture of accountability, respect, and service
What You Bring
Experience
- 2 to 4 years of administrative, operations, or property management experience preferred
Skills
- Strong organization and time management, with the ability to handle multiple priorities
- Clear and professional communication, both written and verbal
- Sound judgment and problem-solving ability
Tech Savvy
- Comfortable with Microsoft Office and database systems
- Ability to learn property management and operational software quickly
Work Style
- Detail-oriented and reliable
- Able to work independently while supporting a broader team
- Professional, calm, and solutions-focused
Capability
- Comfortable working on-site in a professional office environment
- Able to walk the property as needed and lift up to 50 lbs
Schedule & Compensation
- $20 per hour
- Full-time, 40 hours per week
- Monday through Friday, 8:00 AM to 4:30 PM with a 30-minute lunch break
- On-site role in DC
- Occasional evening meetings may be required and will be compensated accordingly
The Perks
- Accrued Paid Time Off for full-time employees
- Health Insurance available for full-time employees
- Term Life Insurance available for full-time employees
- Accrued Paid Sick Time
- Compass Care Employee Assistance Program
- Employee Discount Program
- Referral Bonus Opportunities
- Commuter Benefit Program
- Growth opportunities within the organization are available
- Additional compensation such as bonuses or merit increases may be available based on performance
About Us
Compass Concierge is an equal opportunity employer. We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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