What are the responsibilities and job description for the Scheduler/Assistant Manager position at Compass Concierge and Companions?
Join Our Team!
Are you someone who thrives on keeping things organized and loves working with people? Do you want to be part of a team that's making a real difference in the lives of families and caregivers across Southern Maine? Compass Concierge and Companions is looking for a highly organized, people-focused Scheduler/Assistant Manager to help keep our caregivers supported and our clients receiving consistent, high-quality care.
This is a fast-paced, essential role at the heart of our operations. If you thrive on problem-solving, communicating, and making things happen in real time - we’d love to meet you.
Key Responsibilities:
Scheduling & Coordination
- Manage daily schedules for caregivers and clients
- Handle call-outs and last-minute coverage needs
- Approve time-off requests and adjust schedules accordingly
- Send weekly schedules and updates to staff
- Coordinate orientations, trainings, and team meetings
Administrative Support
- Maintain accurate employee and client records
- Track evaluations and required documentation
- Support day-to-day office operations
Caregiver & Client Support
- Communicate schedule changes clearly with caregivers, clients, and families
- Help ensure continuity of care for all clients
- Step in to problem-solve urgent staffing needs
On-Call Rotation
- Participate in an on-call rotation to support urgent scheduling needs
What We’re Looking For
- Experience in home care, senior care, or a similar scheduling role preferred
- Ability to stay calm and make decisions in a fast-paced environment
- Strong communication and organizational skills
- Comfortable using scheduling software (Connecteam experience a plus)
- Reliable, proactive, and team-oriented
- Able to provide hands-on client care if the need arises and travel to different client locations in Southern Maine
Why Join Us:
At Compass Concierge and Companions, we believe that supporting our clients starts with supporting our team. You’ll be joining a warm, close-knit group that works together to deliver exceptional care. Every day is a little different, and you'll get to meet amazing people, help our caregivers shine, and play a crucial role in keeping our clients happy and healthy! If you are passionate about making a difference in the lives of others, enjoy a collaborative environment, and have experience in senior care or home care, we would love to hear from you!
Ready to Apply?
Send your resume and cover letter to isabell@compassconciergeandcompanions.com or apply via really. We can’t wait to talk to you!
Benefits:
- Employee assistance program
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: In person