Supervisor

Location: DeRidder Louisiana (travel required to client homes)

Status: Full-Time / On-Call Rotation Required Pay:

• $50 per day on-call
• $0.62 per mile reimbursement for approved client visits

Position Summary

The Supervisor is responsible for overseeing direct service workers and ensuring high-quality, person-centered care is delivered to clients in their homes. This role requires flexibility, strong leadership, and the ability to respond to staffing needs, including covering shifts due to call-outs. The supervisor will maintain compliance with HCBS guidelines, support staff development, and ensure continuity of care for all assigned clients.

Key Responsibilities

Supervision & Staff Management

• Supervise, support, and evaluate Direct Service Workers
• Provide coaching, training, and corrective guidance as needed
• Monitor employee performance, attendance, and documentation compliance
• Assist with onboarding and training new staff

Client Care Oversight

• Ensure clients receive consistent, high-quality care based on care plans
• Conduct home visits to monitor services and client satisfaction
• Address client concerns or family issues promptly and professionally
• Ensure safety, dignity, and respect for all clients at all times

Coverage & Scheduling Support

• Be available to work during staff call-outs or emergencies
• Assist with filling open shifts and maintaining staffing coverage
• Communicate schedule changes with staff and leadership
• Maintain continuity of care during staffing shortages

Documentation & Compliance

• Ensure all required documentation is completed accurately and on time
• Report incidents, concerns, or unusual events immediately
• Maintain confidentiality and HIPAA compliance at all times

Travel & Field Duties

• Travel regularly to client homes within assigned service areas
• Maintain accurate mileage logs for reimbursement at $0.62 per mile
• Ensure reliable transportation for daily field responsibilities
• Employee must have a valid driver's license, registration, and insurance.

On-Call Expectations

• Participate in on-call rotation as assigned
• Receive $50 per on-call day
• Must be available to respond to staffing emergencies, client needs, or urgent coverage issues
• Ability to step in and work direct care shifts when necessary

Qualifications

• Previous experience in home care, HCBS, caregiving, or supervisory role preferred
• Strong leadership and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Reliable transportation and valid driver’s license
• Understanding of client-centered care principles
• Ability to work flexible hours, including evenings, weekends, and emergencies
• Basic computer/documentation skills (or willingness to learn systems used by agency)

Core Competencies

• Leadership & team support
• Problem-solving under pressure
• Dependability and responsiveness
• Compassionate client care
• Professional communication
• Accountability and documentation accuracy

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• DeRidder, LA 70634 (Preferred)

Ability to Relocate:

• DeRidder, LA 70634: Relocate before starting work (Preferred)

Work Location: In person

Salary : $16