Homeless Services Supervisor

The Opportunity: We are seeking to hire a Supervisor of Homeless Services to supervise and direct the activities of the Homeless Outreach Program.  This Supervisor will complete documentation necessary to maintain the PATH grant.  They will provide training in outreach and engagement of the homeless, community education, about homelessness, and supervision to Homeless Outreach staff.  They will integrate and coordinate treatment services for homeless SMD adults with other CSS programs.  They will provide Outreach and assessment according to PATH guidelines.

What You’ll Do:

• Train staff in effective outreach and engagement techniques.
• Complete documentation necessary to maintain the grant, including Intended Use Plan.
• Gather and report required outcomes information to state and federal entities.
• Monitor grant budget and make recommendations for budget revisions, if necessary.
• Attend the state’s PATH network meetings.
• Ensure staff clinical documentation and record-keeping meet agency standards and requirements. 
• Conduct staff meetings and schedule in-services as needed.  
• Continuously and independently conduct case finding through personal networking with street dwellers, shelters, meal sites and other places where homeless people gather.
• Assess persons who are homeless to determine appropriateness for service:
• If appropriate, develop rapport through contacting persons to be served in their environment.  Provide or assist persons in accessing basic necessities, such as food, clothes, blankets and shelter. Perform intake assessment.
• If not appropriate for CSS, assist person in accessing appropriate services through referrals to community resources.
• Work closely with other social services agencies that provide services to those who are homeless, or risk homelessness, by accepting referrals from them and making referral to them.  Provide consultation/education regarding behavior management and mental health issues.
• Provide and train staff in the provision of community education about various aspects of homelessness and the Outreach Program in an effort to extend outreach efforts throughout the Summit County community. 
• Provide clinical consultation to ensure that person is appropriate for transfer for on-going case management if the following objectives are met: attainment of housing, entitlements are secure, and the level of engagement in mental health services is appropriate.
• Provide regular individual and group supervision and PRN consultation to staff in accordance with accreditation and certification standards, funding requirements, and professional licensure requirements.
• Assist assigned clinical staff in direct clinical care if the need arises or in an effort to assist staff in increasing their clinical skills through planned supervision.
• Maintain knowledge about the rights of individuals served and the procedures governing them.
• Make use of opportunities for continuing education to maintain and/or increase administrative and clinical competence.  
• This position is full-time (40 hours a week) working normal business hours.

What We’re Looking For:

• Master’s Degree in Human Services field required.
• Three to five years working with persons with mental health disabilities preferred.
• LISW or LPCC preferred, must be LISW or LPCC license eligible at minimum. 
• Supervisory experience preferred.
• Knowledge of state and federal regulations applicable to homeless programs and services.
• A current and valid driver’s license and auto insurance required.
• Excellent organizational, attention to detail and communication skills.
• Ability to work in a team environment.
• Commitment to confidentiality, following rules of HIPAA.
• Proficiency in Microsoft Outlook.
• Skill in managing time and meeting deadlines.
• Knowledge of Housing First Philosophy, issues related to homelessness, landlord tenant relationships, and case management techniques.
• Crisis stabilization techniques.
• Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or one’s own personal beliefs.

About Us:  For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We Offer:

• Working within a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15 days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability

Company's website: www.cssbh.org 

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.

Salary : $57,000 - $77,000