What are the responsibilities and job description for the Deposit Operations Specialist position at Community State Bank?
Are you passionate about serving your community and helping your neighbors? Are you talented, creative or hard-working? All of the above? Do you want to work in a fun and rewarding environment? As a member of the CSB team, not only will you experience our supportive work culture, but you will also receive the opportunities, tools and encouragement critical for professional growth.At Community State Bank, we are more than just a bank, we focus on building strong successful partnerships based on respect and trust. Our goal is providing opportunity to our customers, employees, and the communities we serve. We are currently looking for a full time Deposit Operations Specialist. They are cross trained in all duties within the department to provide adequate coverage. Assisting not only customers, but other bank employees is required and must be done with a high level of customer service etiquette. Having the ability to detect suspicious or unusual behavior in transactions is essential for this role.Essential Duties and Responsibilities: Process incoming/outgoing wiresAnswer internal/external phone callsReview account maintenance paperwork for accuracyAssist department members with duties when neededDecision Non-posts/Overdrafts/Returned Deposit ItemsProcess debit card/ATM disputesAttend to ACH origination needsProcess ACH returns/NOCsAssist with Positive Pay proceduresCreate, maintain, and troubleshoot Business online bankingTroubleshoot problems for customers and branchesSafe deposit box account maintenance/auditsIdentify and return Fraudulent items Process levies, subpoenas, and garnishmentsRespond to account verification requestsAttend webinars and trainings that pertain to responsibilities/dutiesAny other duties assignedQualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and accurately. The requirements listed below are representative of the knowledge, skill, and/or ability required.Education: High school diploma or equivalent GED. At least 3-5 years of banking experience or fraud prevention experience is recommended.Responsibility and Decision-Making: Recognize any suspicious behavior and have the ability to make decisions on when to consult higher management on any transactions.Work Environment: Fast pacedPowered by JazzHRjSmMTKlDNT
