Program Coordinator

The Program Coordinator is responsible for caseloads of consumers specific to monitoring and supervising their programs, care, associated staff, and independent contractors. 

Supervisory Responsibilities:  

• Supervises and trains Direct Support Professionals, including but not limited to, providing initial orientation and trainings, assistance in meeting training requirements, bimonthly day program visits, and bimonthly supervisions. 

Essential Duties/Responsibilities: 

• Supports and teaches, and monitors contract compliance of independent contractors, including, but not limited to, conducting bi-monthly site visits to the clients home and weekly phone contact. 

• Provides a positive, supportive role-model for the consumer. 

• Teaches and reinforces appropriate consumer behavior to consumer, home provider, and direct support professionals through direct feedback, role-playing, and behavior modification techniques. 

• Upholds client right in a manner that supports an individuals choice and their right to self-advocacy 

• As a role model, maintains professional boundaries with colleagues, team members, individuals and the provider community. 

• Documentation and timely submission of all progress notes, weekly summaries, attendance, and all other consumer documentation deemed necessary by the company, including the maintenance of client records. 

• Coordination of clinical supports including medical, therapy, and related appointments. 

• Communicates with contracting agencies specific to program development, on-going monitoring and modifications, and documentation and reporting requirements. 

• Participation in annual Individual Service Plan meetings. 

• Liaison between guardian and agency specific to program explanation, updates, paperwork requirements, and addressing guardian concerns. 

• Reports to, and provides regular updates to Program Manager specific to caseload. 

• Develops, implements and coordinates use of protocols for program activities; including menu planning/grocery lists, menu and budget planning, along with other activities of daily living. 

• Obtains and coordinates resources for community activities including social recreation opportunities, vacation, vocational, and volunteer activities, etc. in conjunction with other staff and independent contractors. 

• Develops, maintains, schedules, and monitors respite for specific consumers, including orientation of respite providers. 

• Identifies and addresses potential safety issues for specific consumers. 

• Participation in on-call rotation schedule. 

Required Skills/Abilities:  

• Excellent verbal and written communication skills.  

• Strong interpersonal and negotiation skills  

Required Education and Experience: 

• BA/BS or higher in Human Services or related field,  

• 1-2 years of experience in Human Services or related field. 

Travel requirements: 

• Weekly travel - Services to be performed in-home settings