Bus Driver / Front Office Assistant

Overview
Join our dynamic team as a Bus Driver / Front Office Assistant, where you will play a vital role in ensuring safe transportation and providing excellent customer service. This energetic position combines responsible driving with front desk duties, creating a lively and engaging work environment. You will be the friendly face welcoming passengers and managing daily operations, all while maintaining safety standards and delivering exceptional service to our diverse community.

Duties and Responsibilities:

Bus Driver

· Respect confidentiality of clients and their information

· Provide friendly, compassionate, on-time service that our clients can count on

· Provide service with empathy

· Safely help clients in and out of the vehicle

· Communicate in a timely and effective manner with clients, especially in the case of unforeseen changes

· Report any incidents or delays promptly

· Keep agency bus clean, orderly, maintained, and in proper working condition

· Understand and follow applicable Federal and Texas State laws and regulations; comply with policies to ensure client safety and protect client privacy and security

· Keep accurate records of trips, mileage, time, and passenger counts

· Accurately complete activity logs and vehicle reports

· Must be able to understand and operate GPS devices and cell phones

· Must be physically able to step up and down steps, safely secure clients for transport, lift up to 50 lbs, and transport wheelchair clients on paved and unpaved surfaces

· Perform other duties and tasks as requested by manager

Front Office Assistant

· Greet and assist visitors in a professional and friendly manner

· Answer and direct phone calls to the appropriate department or individual

· Perform various administrative tasks, such as filing, data entry, and scanning/copying documents

· Maintain a clean and organized front office area

· Assist with scheduling appointments and meetings

· Provide general support to others as needed

Qualifications:

· Be reliable in attendance and punctuality

· Possess a valid driver's license

· Have a satisfactory driving record

· Pass a background check

· Flexibility in work/lunch schedule

· High school diploma or equivalent, some college preferred

· Minimum of 1 year of experience in a customer service role

· Experience in an administrative role in addition to the customer service role preferred

· Excellent communication and interpersonal skills

· Proficient in Microsoft 365 and other basic computer skills

· Ability to multitask and prioritize tasks effectively

· Strong attention to detail and organizational skills

Pay: From $16.00 per hour

Benefits:

• Paid time off
• Paid training

Work Location: In person

Salary : $16