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Program Manager

Community Partners in Action
Waterbury, CT Full Time
POSTED ON 4/11/2026
AVAILABLE BEFORE 6/10/2026

JOB TITLE: Program Manager, Waterbury Alternative in the Community (HAIC)

LOCATION: WATERBURY, CT

SALARY: $75,000 annually

AGENCY DESCRIPTION

One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide a long-term impact that positively transforms individuals and society at large. Annually serving over 4,000 individuals throughout Connecticut, our work is possible due to partnerships with and support from individuals, government, private funders, organizations, and businesses.

CPA is guided by our BEDI (Belonging, Equity, Diversity, and Inclusion) culture. WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI culture at https://cpa-ct.org/our-bedi-journey/

PROGRAM DESCRIPTION

The Waterbury Alternative in the Community (WAIC) serves male and female clients aged 18 and above who are involved in the Connecticut criminal justice system. The mission of the program is to reduce recidivism by delivering interventions that affect behavior change among its clients. The program utilizes an evidence-based Cognitive Behavioral Theory/Motivational model designed to provide clients with the skills necessary to make those changes.

POSITION REQUIREMENTS

The ideal candidate will have a bachelor’s degree, five years of management experience and a minimum of three years supervising staff. Education may be substituted with experience on a year for year basis. Strong emotional intelligence, written and verbal communication, interpersonal and decision making skills. Ability to multi-task and knowledge of cognitive-behavioral approaches are critical. Demonstrates trauma informed approaches and cultural responsiveness, models pro-social behavior. Must have a valid driver’s license and reliable transportation. Bilingual ability (Spanish/English) desired.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Commits to the agency mission and program goals.
  • Sets the program tone, promoting a culture of respect, empathy, mutual support, belonging and works to eliminate any unconscious bias or discrimination in our beliefs, rules and support systems.
  • Oversees direction and management of program activities and staff, ensuring fidelity of program model.
  • Provides ongoing leadership and supervision for direct reports.
  • Leads and facilitates regular management and staff meetings.
  • Facilitates Service Team Meetings.
  • Meets monthly with direct reports on an individual basis to review and discuss performance and professional development; ensure supervision occurs with all program staff.
  • Participates in the development of resources and staff to support the program and CPA’s cultural responsiveness and multi-lingual capacity.
  • Oversees recruitment, hiring, development and retention of AIC staff.
  • Ensures program is in compliance with funder contractual agreement.
  • CDCS oversight including ensuring accuracy of client data and timely reports submission.
  • Conducts file reviews in a manner consistent with program, agency and funder guidelines.
  • Maintains clear and open communication/collaboration with referral sources/funder network.
  • Oversee the success of the Transitional House.
  • As appropriate, serve as point of contact for program’s referral sources.
  • Share on call responsibilities with program leadership team.
  • Prepares and submits accurate and timely reports in a manner consistent with program, agency and funder guidelines.
  • Manages and maintains fiscal resources in collaboration with Program Operations Director and Chief Financial Officer.
  • Oversees use and maintenance of CPA property (building, vehicles, computers, etc.).
  • Participates in monthly Manager Meeting and engages in leadership opportunities.
  • Represents the agency/program at the request of the Program Operations Director.
  • As appropriate, collaborates with Human Resources Director and Program Operations Director on employment matters including recruiting, hiring, promotions/transfers, performance management and terminations.
  • Ensures staff compliance with CPA policies and procedures regarding professional behavior, attendance, attire, etc.
  • Remains current on research and literature reviews with “what works” in changing offender behavior and recidivism reduction.
  • Participates in related seminars, panels and workshops to enhance visibility of agency.
  • Performs all other duties as required.

An Equal Opportunity Employer Committed to Affirmative Action

Salary : $75,000

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