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Residential Program Manager (IDD Services)

Community Options
Cookeville, TN Full Time
POSTED ON 12/10/2025
AVAILABLE BEFORE 2/9/2026

Description


Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are actively seeking an experienced Residential Program Manager in Cookeville, TN. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.
*Candidates must have strong computer skills*
Responsibilities
  • Manage staff schedules and ensure shifts are adequately staffed
  • Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
  • Develop and implement activity programs including the Meaningful Day curriculum
  • Communicate with the families and guardians of individuals we support as needed
  • Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
  • Ensure program documentation and billable records are completed accurately and timely
  • Monitor the health and medical needs of individuals and immediately report any concerns
  • Coordinate and attend all pertinent medical and therapy appointments that need to be addressed more clearly and precisely to achieve the best results for the individual
  • Manage relationships with the families and guardians of the individuals in our care
  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
  • Team oriented with demonstrated leadership experience
  • Additional tasks and responsibilities may be assigned
  • Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements
  • Bachelor's degree preferred; High school diploma or equivalent required
  • Two years’ full-time work experience in supporting people with disabilities
  • Therap experience a plus
  • Valid driver’s license with a satisfactory driving record
  • Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
  • Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing


Working Conditions
  • Work in residential programs, day programs, and in the community
  • Schedule may change due to business needs and may include evening and weekend hours
  • May be required to be on-call in cooperation with other management staff

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities
  • University partnerships that include tuition reduction


Please Visit Our Website to Complete an Online Application! Careers.comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
#IND-CK

Salary.com Estimation for Residential Program Manager (IDD Services) in Cookeville, TN
$65,481 to $93,082
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